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Database Administration Manager

Company: Credit Acceptance Corporation
Location: Southfield
Posted on: January 6, 2021

Job Description:

Credit Acceptance is proud to be an award-winning company! Our history of excellence and growth has resulted in many exciting career opportunities. For the 7th year in a row, we have been named one of Fortune Magazine's 100 Best Companies to Work For. Our team members have created a world-class culture that promotes a positive workplace and drives us to succeed, making us one of the largest used car finance companies nationally.Our IT and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!As a Database Manager, you will lead a small to medium technical team. You will help build a learning culture within the team and drive team engagement. You will ensure best practices for delivering, maintaining, and monitoring systems. You will help the team understand, filter, and prioritize new work. You will coordinate efforts with cross-functional teams to deliver quality solutions. You will identify and drive improvement in team processes. You will assist in performing the work as well as mentoring the team.Outcomes and ActivitiesDatabase Administration* Due to events related to COVID-19, this position will work from home until further notice. From time to time, you may be required work onsite at an office work location. At a future date, you will be assigned an office work location* Works collaboratively with PMO, Product, Stakeholders and IT team members to achieve company objectives.* Drives innovation and continuous improvement in their technical area, while supporting other teams with similar efforts.* Builds and executes a strategic outlook that aligns with department and company goals.* Defines and enforces standards, procedures and methodologies for effective operation, performance, security, and recovery of all enterprise database systems.* Oversees process to promote software packages, DDL, and DML from non-production to production environments.* Understands, filters, and prioritizes new work for the team and supports the execution of the work.* Addresses or escalates risks to scope, timeline, and budget for work.* Maintains a backlog of work that clearly describes tasks. Keeps the backlog clean.* Coordinates remediation efforts for application outages.* Drives strategic efforts to reduce the likelihood and impact of application issues.* Improves team processes by identifying areas of opportunity and mentoring team to resolve.* Monitors the health of the team, while recognizing and acting on coaching opportunities to increase team health.* Supports the team and supervisors in the development of their skills.Other* Serves as a 24/7 escalation point for the team.Competencies: The following items detail how you will be successful in this role.* Ensures Accountability: Holds self and others accountable to meet commitments.* Manages Conflict: Handles conflict situations effectively, with a minimum of noise.* Develops Talent: Develops people to meet both their career goals and the organization's goals.* Drives Engagement: Creates a climate where people are motivated to do their best to help the organization achieve its objectives.* Drives Results: Consistently achieves results, even under tough circumstances.* Strategic Mindset: Sees ahead to future possibilities and translates them into breakthrough strategies.* Builds Effective Teams: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.* Business Domain: Understands Credit Acceptance's business model, operations and business terminology.* Continuous Improvement/Innovation: Identifies, recommends and advocates for improvement opportunities for existing standards, policies and processes.* Value Assessment: Prioritizes and identifies more critical and less critical activities and tasks; adjusts priorities as appropriate.* Active Listening: Understands what is being said and the context in which it is being said.* Collaboration/Customer Focus: Treats everyone like a customer and collaborates with them to clarify and achieve objectives.* Verbal Communication: Speaks in a clear, concise, organized, and effective manner for the intended audience.* Written Communication: Writes in a clear, concise, organized, and effective manner for the intended audience.* Accountability/Ownership: Takes responsibility for delivering the work product.* Escalation: Recognizes areas of risk and escalates through the correct channels in a timely manner.* Time Management: Effectively manages time and resources to ensure that work is completed efficiently.* Critical Thinking: Understands complex information coming from different sources to evaluate, reconcile conflicts and determine the best possible outcomes.* Impact Analysis: Understands the rationale behind changes and how they impact the enterprise and/or applications and across the technical ecosystem.* Solution Design: Ability to translate high-level requirements to create and implement designs that are technically sound, maintainable, cost effective and meet the needs of the customer.* Technical Domain: Has understanding of the technical domain including application architecture, design and data.Requirements:* Bachelor's degree or equivalent experience* Minimum 3 years of experience leading a technical team (preferably a Database, Middleware, or Infrastructure team)* Minimum 7 years of experience in database administration or a related field (such as Infrastructure, System Administration (Linux or Windows), or Application Development)* Strong experience in SQL and database performance tuning, high-availability, backups, and recoveryPreferred Experience:* 7 years of experience with database administration, preferably including Oracle 10g, 11g, or 12c technologies* Strong knowledge of SQL and PL/SQL and stored procedures/packages* Strong experience working with Very Large Databases and Data Warehouse environments* Strong knowledge with UNIX/Linux environments and commands* Strong knowledge of application development concepts and practices* Demonstrated experience in managing complex, cross-functional projects and driving technical innovation* Demonstrated experience designing and implementing technology enabled solutions* At least one related industry certificationTargeted Compensation: $105,000 - $139,000This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.INDCS#zipOur Company Values:To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:* Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.* Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.* Insightful: Make timely well considered decisions, create innovative solutions and continuously learn.* Direct: Communicate clearly and objectively; don't be afraid of difficult conversations. Raise concerns through the proper channels.* Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.Expectations:* Remain compliant with our policies processes and legal guidelines* All other duties as assigned* Attendance as required by departmentInterested?Does this position align with your career goals? Do you meet the required qualifications? Do our PRIDE values resonate with you? Perfect! We want to hear from you.Advice!We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!P.S.We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

Keywords: Credit Acceptance Corporation, Southfield , Database Administration Manager, Executive , Southfield, Michigan

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