the smart solution for Southfield jobs

Customer Service Representative

Company: The Home Depot
Location: Southfield
Posted on: June 14, 2018

Job Description:

POSITION PURPOSEThe Closing Sales Representative is responsible for completing flooring sales and product inquiry transactions while providing professional customer service that consistently meets or exceeds company and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships with customers, store associates and field associates. The position is responsible to meet or exceed performance goals including individual sales, individual call quality and overall work production. The Closing Sales Representative is proficient in navigating through multiple software programs, including flooring installation programs, while typing notes and interacting on the phone.MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES60%- Perform flooring calls both to and from customers, store associates and field associates. Associate provides professional customer service while performing flooring sales transactions. 20%- Edit drawings and quotes within an installation programing software. Performs necessary follow up actions related to editing drawings and quotes in a timely manner. 20%- Utilize resources to provide solutions to customer installation inquiries.NATURE AND SCOPEReports to the HDMS Contact Center Manager. This position has no direct reports.ENVIRONMENTAL JOB REQUIREMENTSEnvironment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Travel: Typically requires overnight travel less than 10% of the time.Additional Environmental Job Requirements: MINIMUM QUALIFICATIONSMust be eighteen years of age or older.Must be legally permitted to work in the United States.Additional Minimum Qualifications:Education Required:The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.Years of Relevant Work Experience: 1 yearsPhysical Requirements:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Additional Qualifications:Preferred Qualifications:1-3 years previous customer service, call center and/or retail sales experience preferredKnowledge, Skills, Abilities and Competencies:Demonstrates ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast paced environment. Ability to set priorities, plan and coordinate work activities, and obtain and manage resources so that work objectives are accomplished on time. Position deals with a variety of problems and sometimes has to decide which answer is best. The question/issues are typically clear and requires determination of which answer (from a few choices) is the best.

Keywords: The Home Depot, Southfield, Customer Service Representative, Sales, Southfield, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Sales Jobs

Sales Coordinator
Description: Job DescriptionSUMMARYThe Sales Coordinator responsibilities will include but not be limited to assisting the sales team by managing schedules, filing documents, coordination of events, customer service (more...)
Company: bmax
Location: Auburn Hills
Posted on: 06/25/2018

Team Leader - Insurance Sales
Description: Job DescriptionSales RepresentativeWe have revolutionized the direct mail campaign and people are responding back giving us their Home Phone, Cell Phone, and Work Phone and signing paperwork wanting our (more...)
Company: Adam Katz Agency
Location: Detroit
Posted on: 06/25/2018

Automotive Sales Representative
Description: Job DescriptionSales Representative-Automotive Responsible for the sale of Automotive Sensors and Automotive Components to Companies in assigned territory.This position will: bull Achieve the agreed (more...)
Company: Trion Solutions
Location: Auburn Hills
Posted on: 06/25/2018

Sales Support Specialist (2018-2150)
Description: Vacant Position AVL is the world's largest independent company for development, simulation and testing technology of powertrains hybrid, combustion engines, transmission, electric drive, batteries and (more...)
Company: Company Confidential
Location: Plymouth
Posted on: 06/25/2018

Sales Executive _ Printing Detroit Region
Description: Job DescriptionSales Executive Printing / New York City RegionWe are searching for experienced Graphics Industry Sales and Business Development Associates with transportable equity relationship to leverage. (more...)
Company: Hagan Graphic Assets LLC
Location: Detroit
Posted on: 06/25/2018

Industrial Sales Manager (SP-464802)
Description: Could you be the next Market Sales Manager The Opportunity Vallen is seeking an experienced Market Sales Manager to focus on increasing sales of Industrial, Metal Working Safety MRO and OEM products (more...)
Company: Company Confidential
Location: Melvindale
Posted on: 06/25/2018

Sales Supervisor - FT - Southgate
Description: Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear (more...)
Company: Company Confidential
Location: Southgate
Posted on: 06/25/2018

AVON Independent Sales Representative (Detroit,MI)
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Detroit
Posted on: 06/25/2018

Entry level sales associate
Description: Entry Level Sales Associate
Location: Novi
Posted on: 06/26/2018

Set B2B Appointments From Home
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Hamtramck
Posted on: 06/25/2018

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest Michigan jobs by following @recnetMI on Twitter!

Southfield RSS job feeds