Resort Contact Center Agent

Company: Cedar Point
Location: Sandusky
Posted on: April 17, 2024

Job Description:

Overview:$14.25/hour -Ages 18+. Pay may vary between position based on job responsibilities. -At Cedar Point, work is FUN! Working as a Resorts Contact Center Agent means effectively sell resort properties by answering incoming telephobne calls and online chats. You'll also--- - -Answer guest questions and transfer calls to specific departments as needed.Answer all inbound calls for reservations, park information, and/or general Cedar Point PBX in a courteous and professional manner.Make guest reservations, send out confirmation emails, and cancel reservations as requested.Enter and maintain sensitive guest information, including initiating guest interactions, answering questions, and giving accurate directions. -Some of our amazing perks and benefits: -Paid training and FREE uniforms! -FREE Admission to Cedar Point and other Cedar Fair parks! -FREE tickets and discounts to local attractions! -FREE tickets for family and friends! -20% discounts on food and merchandise! -Employee-only ride nights, game nights, and FREE FOOD events! -
Responsibilities:Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. -As a member of our team, you'll--- - -Make our guests happy by delivering amazing experiences and helping them create lifelong memories. -Interact with different people of all ages and backgrounds. -Gain skills, knowledge and experience that will benefit your future. -
Qualifications:You! - - -People who love helping others and will support the needs of our guests and associates. - - -Good judgement and a commitment to safety. - -Ability to work and interact with people from diverse backgrounds. - -Individuals with a passion and excitement about Cedar Point. - - -Availability to include some weekdays, weekends, evenings, and holidays. - - -

Keywords: Cedar Point, Southfield , Resort Contact Center Agent, Sales , Sandusky, Michigan