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Member Service Center Representative

Company: Global Technology Associates
Location: Southfield
Posted on: July 30, 2022

Job Description:

Job Description Title: Member Service Center Representative Job ID: 21-00673 Location: Southfield, MI Pay Rate: $17/hour Remote?: No Additional Benefits: Health, Dental, Vision, 401(k), company paid holidays and more Type of hire: Direct Position Summary : Charismatic. Friendly. Problem solver. Team player. Does this sound like you? If so, we---ve got the perfect position for you in our Call Center. Become a part of 365 Live, our 24-hour Call Center. As a Member Service Center Representative at Michigan First Credit Union, you---ll be challenged to deliver five-star service while building relationships with our members. We---re a family here, so outstanding teamwork is a must. Our number one goal is to make our members feel like they can call us for anything, anytime, and they---ll be able to hang up the phone feeling confident and satisfied. Position Responsibilities : Deliver stellar service to credit union members. No slackers here Serve as a face (well, voice) for our brand. Happy, confident, positive - that---s who we are. Provide solutions. We want the critical thinkers, the expert interviewers, the stellar listeners. You---ll need to be able to pinpoint a member---s issue and talk them through the solution - whether it---s a problem with online banking, account information, or just a general inquiry. You may even take some loan applications Follow through. If you can deliver on promises and make sure all details are covered, you---ll LOVE it here at Michigan First Outgoing, personable candidates. You must truly love people to work here. Team members to work one of three shifts - we have opportunities around the clock Position Requirements : Previous retail/customer service experience. Call Center and/or financial institution experience is a plus. Strong computer skills. You---ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high-quality experience for our members. They deserve the best Education. You---ll have to be able to learn our processes, products, and services quickly and thoroughly. That---s what we---re here for, after all You---ll need a high school diploma/GED. An Associate---s degree in business or a related field is a plus Company Description Let Global Technology Associates, LTD take your career search or hiring needs to the next level. As a premier technical and professional staffing company, with over 30 years of industry experience, we have longstanding connections in industries like automotive, aeronautics, information technology, defense, and healthcare. GTA can provide you with a full breadth of diverse candidates from our talent network. GTA is a national full-service provider of both direct and contract professionals and top management talent so whether it is a job you are seeking or a stellar supplier to partner with look no further than to GTA.

Keywords: Global Technology Associates, Southfield , Member Service Center Representative, Sales , Southfield, Michigan

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