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Lead Sales Operations Consultant

Company: CenturyLink
Location: Southfield
Posted on: February 15, 2020

Job Description:

About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary
The Lead Sales Operations Consultant will be responsible managing the analytics and reporting on a specific General Manager's sales region and their associated customer base within GEAR Central Region. This person will mainly interface with the Sales Organization, Executive Management, Finance, Pre-Sales PMO and their Sales Operations counterparts to report and analyze specific goals set for that sales region/customer(s) and drive Improved Sales Productivity.

Job Description
Supports General Manager (GM), Sales Directors (SD) and Sales Professionals by providing reporting, analytics and transactional support.
Maintains and analyzes the base of customer accounts and addressable prospects for the sales region
Acts as the POC and a key stakeholder in the monthly Sales Recognition process for the GM's region. Works closely with Finance and Sales Support Associates to resolve Sales Recognition issues.
Utilizes Salesforce reporting and dashboards, understands sales funnel & forecasting processes, opportunity management and revenue data to provide actionable data to key stakeholders
Provides analysis and makes recommendations to enhance sales productivity and revenue via collaboration with Sales, Human Resources, Order Entry, Marketing, Finance and Product.
Provides ad hoc reporting as needed and leads or supports other team initiatives.
Helps to guide others in various duties and acts as a subject matter expert to the Sales organization and their Sales Operations peers.
Ensure Sales Operations policies/practices are reviewed/revised and communicated as technology and business conditions change.

Bachelor's degree in business or related field preferred or equivelant experience
Minimum 3-5 year's experience in business/financial reporting and analysis with a track record of implementing improvements.
Candidate must be advanced in Microsoft Excel and Power Point and must be comfortable speaking and presenting to Executives as the job will require interaction at that level.
Proven ability to decompose high level business needs into specific actionable steps that are measurable and reportable.
Proven track record forming partnerships and influencing effectively across all areas of a large organization.
Strong analytical, communications (oral and written), presentation, negotiation and conflict resolution skills,

Alternate Location: US-Colorado-Broomfield; US-Colorado-Littleton; US-Illinois-Chicago; US-Michigan-Grand Rapids; US-Michigan-Southfield; US-Minnesota-Minneapolis; US-Texas-Dallas; US-Wisconsin-Brookfield

Requisition #: 219842

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: CenturyLink, Southfield , Lead Sales Operations Consultant, Sales , Southfield, Michigan

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