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Senior Business Analyst, Originations

Company: Credit Acceptance
Location: Southfield
Posted on: June 12, 2019

Job Description:

Credit Acceptance is continuously expanding with a variety of dynamic opportunities in Information Technology. Our culture has landed us on Computerworld's list of the Best Places to Work in IT. In each of the last 5 years, we have held a spot in the top 4 for midsized companies nationwide. Our IT department provides the opportunity to work with progressive tools, and technology including the latest database, development, storage, and computer technologies available.

About this Position: The purpose of the Senior Business Analyst, Originations position is to---

  • Understand your system and the business; identify deficiencies and offer suggestions to improve it
  • Gather requirements of high complexity, partner with developers, and test features to ensure they meet user requirements
  • Demonstrate advanced skills, such as leading meetings, eliciting requirements and time management while coaching and mentoring less senior team members

    Outcomes & Activities:

    • Maintain application backlog that clearly describes tasks. Keep the backlog clean
    • Gather requirements from business users and record them clearly in a format useful to developers
    • Partner with developers to achieve great application performance
    • Test new features and code to be sure they meet requirements
    • Show insight; know your application design & data; offer simple, working solutions
    • Apply team coding, documenting and testing standards and recommend process improvements
    • Recognize upstream and downstream impacts; communicate effectively (verbally & in writing)
    • Learn the business process your application supports so your features will better support the business
    • Improve your application and team processes
    • Decrease incidents and increase uptime of your application
    • All other duties as assigned
    • Attendance as required by department
    • Remain compliant with our policies, processes and legal guidelines


      • Bachelor degree or equivalent in Computer Science, Information Systems, or closely related field of study
      • Minimum 5 years' experience in Business Analyst or related role
      • Excellent oral and written communication skills
      • Experience documenting user requirements (e.g., maintenance request or SOW)
      • QA Testing experience
      • Business process re-engineering experience in the financial industry
      • Experience leading 2+ end-to-end project implementations as a Business Analyst
      • Basic knowledge of web technology
      • Work onsite at the assigned Credit Acceptance work location
      • Willingness to participate in an on-call development rotation 24x7x365


        • Project Management experience; PMP certification
        • Experience with Systems Development Life Cycle (SDLC)
        • Minimum of 3 years' experience supporting a web application as a business/quality/functional analyst
        • Ability to write complex database queries (SQL / PLSQL) and study data patterns
        • Basic understanding of Java technologies
        • Testing certifications
        • Knowledge of testing tools like Quality Control or Bugzilla

          Knowledge and Skills:

          • Respond promptly and effectively to problems, projects, and tasks
          • Be organized, with ability to multi-task and prioritize multiple requests
          • Convey complex information in a timely and easily understood way to all levels of the organization
          • Demonstrate insight; make recommendations as opportunities arise
          • Be self-driven, motivated to help, and able to perform with moderate supervision
          • Maintain customer focus; keep the customer's and company's best interest in mind
          • Work well with abstract concepts. Be analytical. Solve problems

            Company Values: To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE (our Company core values) in their work:

            • Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.
            • Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.
            • Insightful: Make timely well considered decisions, create innovative solutions and continuously learn.
            • Direct: Communicate clearly and objectively; don't be afraid of difficult conversations. Raise concerns through the proper channels.
            • Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.

              Targeted Compensation: $69,172 - $92,230

              Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

              Credit Acceptance is an equal opportunity employer.

Keywords: Credit Acceptance, Southfield , Senior Business Analyst, Originations, Professions , Southfield, Michigan

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