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Delivery Support Specialist

Company: Epitec
Location: Southfield
Posted on: October 11, 2019

Job Description:

POSITION: DELIVERY SUPPORT SPECIALIST JOB TYPE: Full-time, Part-time, or Internship -- -- ---- -- -- -- -- -- -- -- -- -- LOCATION: Southfield, MI. JOB SUMMARY FOR DELIVERY SUPPORT SPECIALIST: Provides administrative support to the Delivery team and Management. Responsible for maintaining the resume and submittal process, acting as liaison on job orders, general office maintenance and support. Maximum pay for this role is $12/hr commensurate with experience. RESPONSIBILITIES FOR DELIVERY SUPPORT SPECIALIST: Responsible for the submission of resumes to the Client, accurately and timely. Maintain job orders by updating changes, closing out and putting on hold as needed in a timely manner. Responsible for posting jobs onto the appropriate sites (Monster, CareerBuilder) and managing the postings. Coordinate client events including event checklist, invitations, securing location, menu, ticket distribution, etc. Responsible for capturing and distributing Delivery team incentives including email notifications and updating the scoreboards. Responsible for creating and management content of internal marketing including but not limited to communications, company meeting materials and TV monitors throughout the corporate office (InDesign Graphics & Photoshop). Responsible for typing, formatting and securing materials for Client RFP, RFQ and New Client Profile responses. Answering phones. Welcoming visitors into the office at the front desk. Responsible for coordinating staff lunches as needed. Performs other duties as required and assigned. REQUIRED EXPERIENCE FOR DELIVERY SUPPORT SPECIALIST: Good administrative proficiency and customer service skills. Competency in Microsoft Office products. Analytical and reporting skills specifically metrics and statistics. Problem solving - identifies and resolves problems in a timely manner. Oral communication skills - speaks clearly and persuasively in positive or negative situations. Interpersonal skills - maintains confidentiality and remains open to others ideas and exhibits willingness to try new things. Written communications skills - edits work for spelling and grammar presents numerical data effectively and is able to read and interpret written information. EDUCATION AND QUALIFICATIONS FOR DELIVERY SUPPORT SPECIALIST: Completed or Pursuing a bachelor's degree in Marketing, Communications, or Business. Min. 3.0 GPA Customer service experience Experience in fast paced work environment Competency in Microsoft Word, Excel, Power Point, SharePoint & Photoshop Must prioritize and plan work activities using time efficiently and develop realistic action plans Must demonstrate accuracy and thoroughness and monitor own work to ensure quality Must adapt to changes in environment, manage competing demands and is able to deal with frequent change, delays or unexpected events.

Keywords: Epitec, Southfield , Delivery Support Specialist, Other , Southfield, Michigan

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