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Fresh Line Leader (48) - 28800 Telegraph Rd, Southfield, MI 48034

Company: Meijer, Inc.
Location: Southfield
Posted on: May 16, 2019

Job Description:

Currently, Meijer is looking for a Fresh Line Leader (48). Plans, directs and supervises team members in the day to day operations in all areas of Fresh. Develops strategies to improve customer service, drives store sales and increases profitability. Ensures customer needs are met, complaints are resolved effectively and efficiently and service is quick and efficient. Forecasts staffing needs and develops recruiting strategy to provide optimal staffing in all areas of grocery. Is responsible for the selection, training and development and performance management of the Produce Team Leader, Deli Team Leader, Bakery Team Leader and Meat/Seafood Team Leader. Key Deliverables: * Supervises the execution of the Merchandising plan to ensure that all products and displays are merchandised effectively to maximize sales and profitability. * Responsible for P&L, achieving sales, labor and margin plans for the department * Implements Corporate processes to achieve goals including shrink, margin, profit, sales, labor * Develops and trains staff for staffing needs and scheduling * Manages the performance of all team members in Fresh * Ensures the Fresh team is properly hired, staffed and thoroughly trained in all aspects of their jobs and have completed all required training * Reviews Fresh team daily ad orders for completeness and accuracy * Walks the Fresh area footprint multiple times to ensure that the shelves are full to maximize sales * Promotes succession planning by providing career paths and identifying development needs for the Fresh Team Leaders * Reviews Customer Surveys and customer feedback * Spends 80% of time on sales floor communicating with customers and team members to ensure exceptional service is being delivered by organizing and maintaining the Remarkable Service Board * Communicates the Meijer Friendly Initiative in all team meetings and conversations * Models exceptional, fast and friendly customer service * Reviews sales goals, supply costs, stock loss/shrink results and goals * Supervises the Fresh Team to: * ensure the backroom is neat and organized * execute all transitions in the Fresh Area * merchandise all not on planogram/new product * merchandise all store owned space such as end caps and flex areas in the Fresh Area * ensure customer service and sales goals are exceeded and the Fresh area is maintained to Meijer standards * ensure ad set and signs are in compliance with corporate standards * ensure price accuracy standards and processes are adhered to * ensure food safety standards in all areas of Fresh are in compliance to corporate standard * Promotes a safe work environment throughout the area * Reliable and consistent attendance required * Work until at least 11pm on nights scheduled to close * Other daily tasks as required Qualifications: * Bachelor's degree or equivalent experience * 6 ? 10 years of related experience in the field * Rotational assignments in other areas of the store such as grocery, meat, bakery, produce and deli; also customer service and product flow experience is helpful * Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction * Demonstrated ability to resolve conflict and by addressing root cause issues * Demonstrated ability to manage multiple tasks * Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions * Demonstrated ability to teach suggestive selling * Demonstrated ability to lead an organization that practices working safely at all times * Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders. * ServSafe Certification * Duty trainedSDL2017

Keywords: Meijer, Inc., Southfield , Fresh Line Leader (48) - 28800 Telegraph Rd, Southfield, MI 48034, Other , Southfield, Michigan

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