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Call Center Representative

Company: FCM
Location: Southfield
Posted on: June 10, 2018

Job Description:

Job DescriptionWe are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services​Qualifications:
    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skillsPromotional Path:
      • Will start off as a Part-Time employee (20 hours/week) with the opportunity to grow into Full-Time (30-40 hours/week), Work From Home soon.Additional Compensation:
        • Starting base $10/hourly + commission (with bonus and commission, can earn up to $65/hour)
        • AFLAC Health Benefits available
        • 401K Retirement with Company matching Investment in your RetirementHours and Location with available positions:
          • Open : Mon 9am-9pm, Tue-Thr 9am-6pm, Fri-Sat 9am-3pm, Sun Closed
          • FCM Inc., 6655 Chicago Rd, Warren, MI, 48092, 866-720-JOBSCompany DescriptionA CALL CENTER WITH 25 YEARS EXPERIENCE WORKING THE NEEDS OF NATIONAL CLIENTS WITH OUR TRAINED PHONE REPS.

            Keywords: FCM, Southfield, Call Center Representative, Other, Southfield, Michigan

            Click here to apply!

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