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Client Services Associate

Company: Kforce Inc
Location: Southfield
Posted on: June 8, 2018

Job Description:

Description A Kforce Client in Southfield, Michigan (MI) is seeking an Administrative / Customer Service Associate to join their growing team Essential Functions: Follows established procedures to perform routine tasks and receives general guidance and direction to perform a variety of non-routine tasks with limited decision-making responsibility Routine contact with internal and external customers is required to obtain, clarify or provide facts and information Interacts daily on the phone and in person with prospective and existing customers including handling basic inquiries Processes and follows up on customer documentation for proper maintenance of accounts Prepares letters, forms, and spreadsheets to assist with servicing existing clients and prospecting for new clients Creates and maintains records and files Maintains databases and creates reports using portfolio software programs Receives and processes securities Receives cross-training and assists with other operational functions as required Performs other duties and responsibilities as assigned Requirements Working knowledge of Microsoft Office Suite (Outlook, Word, Excel) Willingness to go above and beyond for customers Proactive problem-solving skills Ability to maintain a professional demeanor at all times Strong written and verbal communication skills Strong attendance - reliable / dependable Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Inc, Southfield, Client Services Associate, Other, Southfield, Michigan

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