Call Center Rep/Helpdesk
Company: Sentech Services
Location: Southfield
Posted on: January 23, 2023
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Job Description:
Job Listing Title: Call Center Representative/Helpdesk
-Summary:We are immediately hiring for full-time Call Center
Representatives/Helpdesk at a leading global IT company located in
Southfield, MI. This is a great opportunity to work for a company
that provides a broad portfolio of solutions, combining innovative
consulting, marketing, mobility, personalized campaigns, and
artificial intelligence services with traditional solutions such as
service desk, field service, and outsourcing. -Benefits Offered:
-Dental insuranceHealth insuranceVision insuranceWeekly Pay -Job
Responsibilities: - Provide professional end-user support via
telephone, email or web submits - Provide restorative or
maintenance actions to resolve end-user problems - Responds to
end-user problems based on standard procedures - Track incidents
and calls, including but not limited to, entering data into the
database timely - - May be responsible for ensuring systems are
configured properly - - Skills, Licenses, Knowledge, Education and
Training Requirements: - High school diploma or equivalent required
- 0-1 year's relevant experience - Requires excellent customer
service skills - Solid foundation of Personal Computer experience
-Job Type: Full-time - (Eligible for direct hire consideration at
640 hours worked) -Pay: -$15.00 hourly -Shift(s): 1st shift: Monday
through Friday (availability to work an 8 hour shift between the
hours of 7:00 am - 6:00 pm)2nd shift: Monday through Friday with
rotating weekends (availability to work an 8 hour shift between the
hours of 2:00 pm - 11:00 pm) -Location: Southfield, MI -Opportunity
to advance to full-timeGreat team environment that promotes
collaborationCaring leadershipDiverse and inclusive cultureAbility
to access and grow into other roles - -Don't wait - apply today to
start working with us! - -
Keywords: Sentech Services, Southfield , Call Center Rep/Helpdesk, Other , Southfield, Michigan
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