Office Services Specialist - Law Firm Location
Company: Ricoh Americas Corporation
Location: Southfield
Posted on: January 22, 2023
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Job Description:
**This position offers a $750.00 Sign On Bonus for New Ricoh
Team Members****Come Create at Ricoh**If you are seeking a team
driven by passion and purpose, come create with us at Ricoh. We are
a team of information seekers and customer-obsessed collaborators
who aspire to deliver the services, solutions, and technologies
that empower business success. We are looking for talented,
inspired individuals to join us to help drive high-performance team
and our commitment to excellence.Ricoh is an integrated solutions
provider and partner that connects people and technology, creates
outstanding customer experiences, and delivers innovation for
businesses worldwide. We empower digital workplaces by enabling
individuals to work smarter from any location and harness the power
of information-how it is collected, stored, managed, and shared-to
unlock the potential in every organization. We deliver services and
technologies that inspire our customers' success and guide them
toward a better and more sustainable future. If you are seeking a
purpose-driven and passionate team, come create with us, and help
drive our high-performance culture of excellence into
tomorrow.**Invest in yourself**At Ricoh, you can:+ Choose from a
broad selection of medical, dental, life, and disability insurance
options.+ Contribute to your financial security with Retirement
Savings Plan (401K), Health Savings Account (HSA), and Flexible
Spending Account (FSA) investments.+ Augment your education with
team member tuition assistance programs.+ Enjoy paid vacation time
and paid holidays annually.+ Tap into many other benefits to
enhance your health, wellness, and ongoing personal and
professional development.**POSITION PROFILE**May do one or more of
the following for high-end equipment (segment 5 ); press operation,
copier operation, bindery, fulfillment, QC, final check,
pickup/delivery, facility maintenance, mailroom duties. This is an
allocated position and exists only when business needs warrant it
and must be approved by the Regional Director.MS Operations. This
position reports directly to the Site Manager, Site Supervisor or
Assistant Site Manager, depending on site personnel
configuration.**JOB DUTIES AND RESPONSIBILITIES**+ Follows Ricoh
Service Excellence performance requirements.+ Responsible for any
or all of the following functions including copy and mail center
services, conference rooms and AV management, convenience copier
fleet management, and various support services.+ Achieves customer
satisfaction by consistently preparing, inspecting, compiling, and
assembling projects accurately in a timely manner.+ Meets deadlines
by working at a quick - steady pace while still maintaining
quality/error free work.+ Achieves Time Productive statistics by
meeting standards established by the facility.+ Maintains all
required reporting tools.+ Demonstrates the ability to calibrate
equipment by producing likeness in color and quality as required
matching originals.+ Demonstrates the ability to transfer files
electronically by sending files from the network to color
equipment.+ Produces error-free/perfect work by demonstrating the
operational knowledge of the use of the duplication equipment used
in the location.+ Maximizes print performance as workflow permits,
by simultaneously performing a minimum of two functions on print
equipment.+ Troubleshoots all hardware and software issues with
equipment.+ Maintains optimal machine performance by correcting
simple machine problems (clearing jams, refilling toner,replacing
machine oil, etc.) and having a working knowledge of machine codes
to report, in the event of equipment failure.+ Presents
professional appearance to clients by dressing in a professional
attire according to company standards.+ Presents a clean and
organized working area.+ Maintains and orders inventories of
equipment parts in accordance with company guidelines and
processes.+ Meets company attendance standards by reporting to work
punctually and working all scheduled hours and any required
overtime.+ Organizes a job by validating job name and number,
reading instructions on the Job Request Form and organizing
supplies.+ Performs a full range of servicing and repair service
procedures including diagnostics, installation, removal and
retrofits on a core set of highly complex office products.+
Demonstrates required digital competencies associated with assigned
products and level assignments.+ Performs troubleshooting and
repairs or replaces equipment components as necessary.+ Completes
technical training on new equipment as assigned.+ Performs other
duties as assigned.**QUALIFICATIONS (Education, Experience and
Certifications)**Typically Required:+ Requires high school diploma
or equivalent.+ Requires minimum of 3 years of related experience;
5 years is preferred.Ricoh is an EEO/Affirmative Action Employer --
Minorities/Women/Protected Veterans/Disabled.Click Here to view
Ricoh USA Benefits
(https://www.ricoh-usa.com/en/about-us/careers)
Keywords: Ricoh Americas Corporation, Southfield , Office Services Specialist - Law Firm Location, Other , Southfield, Michigan
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