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Install Support Coordinator - $15.00 an Hour!

Company: Valued Relationships, Inc.
Location: Southfield
Posted on: September 16, 2022

Job Description:

Overview: Perform linking, installation testing and proper partition assignment of new GMM product installation. Understanding installation, setup, and troubleshooting of division equipment. Maintaining all queues in database daily while acting as a backup support for various postions. Physical presence in the office to accomplish these tasks, meet and work with others Schedule: Tuesday- Saturday 9:30am-6:00pm Responsibilities:
Determines job requirements by working with GMM/VRI tech and customers
Understand and responds to unknown alarms and warehouse testing alarms
Maintain customer database by entering and updating information
Ensure ongoing review and correcting of data in daily audit reports
Answers inquiries by clarifying desired information; researching, locating, and providing information
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
Update job knowledge by participating in educational and training opportunities
Qualifications:
High school diploma/ GED required
2- 5 years of related professional experience
Strong analytical and problem-solving skills
An energetic pace along with a positive attitude
Self-motivation and the ability to work independently and with VRI team members
Proficient in the use of Word, Excel, Outlook, and PowerPoint
Excellent oral and written communication skills
Proficient in managing multiple tasks as the same time

Keywords: Valued Relationships, Inc., Southfield , Install Support Coordinator - $15.00 an Hour!, Other , Southfield, Michigan

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