Company: Home Instead
Posted on: May 3, 2021
Home Instead helps seniors
live safely and independently in their home. We are the world's
trusted source for non-medical services and home care for seniors.
We are seeking a multi-talented, professional and caring staff
member. The Staffing Coordinator will be part of our Staffing
Department, matching CAREGivers to clients.
The right individual for the
Staffing Coordinator position will have the ability to work in
the office Monday through Friday 8:00 am-5:00 pm. The Staffing
Coordinator will be assigned every other weekend to take emergency
phone calls from the After-Hours Supervisor with staffing
questions, typically 2-3 phone calls a weekend. Our office is
located in Birmingham, MI but will be relocating to Clawson, MI by
- Reflect the values of Trusted Care
at Home, (d.b.a. an independently owned and operated Home Instead
- Track and reconcile Clear Care
entries, and monitor the Clear Care dashboard during working
- Answer each incoming call in a
friendly, professional and knowledgeable manner
- Create and maintain client and
CAREGiver schedules with an emphasis on creating high quality
matches and the development of extraordinary
- Coordinate and maintain CAREGiver
and client schedules on a daily basis.
- Monitor, mediate, and log all client
and CAREGiver activity utilizing the software system.
- Follow up with all client and
CAREGiver issues to ensure their problems are resolved.
- Enter and maintain accurate client
and CAREGiver records in the software system.
- Working independently, maintain
confidentiality of information and meeting deadlines.
- Demonstrate open and effective
communication with owner, colleagues and CAREGivers.
- Participate in CAREGiver meetings
(Celebration Meetings and Open House Meetings).
- Perform any and all other functions
and responsibilities deemed necessary or as assigned by the General
- Monitor and work with the Staffing
Department and After Hour Supervisors to assure seamless
communication and teamwork.
- Assist with Human Resource functions
- High School Diploma or GED,
Associates or Bachelor's degree preferred.
- Previous geriatric,
management, or staffing experience are preferred.
- One year of related business
experience or an equivalent combination of education and work
experience may be considered.
- Excellent problem-solving
skills and ability to learn new tasks quickly and to handle a
fast-paced challenging environment.
- Proficient with computers
and Microsoft Office.
- Experience with handling
client concerns and a strong desire to provide the highest quality
- Being organized, detail
oriented, ability to multi-task, and demonstrate excellent oral and
written communication skills and the ability to listen
- Meet or exceed minimum
qualifications for each of the following checks: criminal history,
motor vehicle driving record and drug test to be
- Must hold a valid driver's
license and active automobile insurance.
- Professional integrity
with no history of abuse toward a person.
- Salary paid twice per
month through direct deposit.
- Medical, dental, vision
insurance, IRA and supplemental insurance available after 90 days
- Paid time off after 90
days of employment.
- Monthly bonus incentives
after 30 days of employment.
Each Home Instead franchise is independently owned and
Keywords: Home Instead, Southfield , Staffing Coordinator, Other , Southfield, Michigan
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