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Customer Service Representative! WFH! $14!

Company: Aerotek
Location: Southfield
Posted on: February 23, 2021

Job Description:

LOOKING FOR HEALTHCARE CUSOTMER SERVICE PROFESSIONAL!WORK FROM HOME------Anywhere in the US!$14 and hour!Description:This role is with a revenue cycle management company that handles anything revenue related for hospital systems throughout the United States. Each CSR will be assigned to a work group of ministries. There will be two different monitors that will be worked on during their shift. Once a call comes in, the Q will state where the call is coming in from, ex: St. John Providence Hospital. The CSR will answer the phone based on the hospital system, ex: Thank you for calling St. John Providence Billing.. how may I help you. The average call time is 6-8 minutes in length. Patients will be calling for multiple needs; disputed charges, payment questions, requests for itemized billing statements, directions to facilities, etc. After each call, the CSR will have 60 seconds to enter data, send emails, etc and then will be put back into available status in the Q. The CSR will take 50-80 calls per shift. Monday and Tuesday are the highest call volume days. There will be shift leads and supervisors that will be within the call center to assist with calls and monitor Q's.Skills:Customer, service, data, entry, healthcare, insurance, verification, copay, co, pay, call, center, patient, facing, billing, medical, revenue, cycle, revenue, managementTop Skills Details:1. Call center 2. Healthcare3. Inbound callsAdditional Skills & Qualifications:MUST HAVE-- Call Center OR Healthcare ExperiencePREFERRED-- Call center and healthcare experienceExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Southfield , Customer Service Representative! WFH! $14!, Other , Southfield, Michigan

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