JJDRA Community Support Supervisor
Company: SPECTRUM CHILD & FAMILY SERVICES
Location: Southfield
Posted on: January 9, 2021
Job Description:
I. GENERAL STATEMENT OF RESPONSIBILITIES To provide intensive
support services and individual/family counseling, to supervise
Youth Support Workers, and to coordinate the delivery of community
resources to delinquent youth and their families as required by
State of Michigan laws and applicable Service Standards for the
purpose of increasing the youth's ability to function successfully
in the community at-large. II. QUALIFICATIONS
- Education: Minimum of a Bachelor's degree in Social Work or in
sociology, psychology, family ecology, consumer/community services,
family studies, family and/or child development, criminal justice
or guidance and counseling.
- Experience: One year of experience working with delinquent
youth and their families.
- Skills:
- Ongoing and reliable transportation as required to make home
visits and provide transportation to youth and families. Valid
unrestricted Michigan driver's license. Good driving record.
Provide proof of vehicle insurance coverage on the vehicle used for
transporting youth and families
- Satisfactory MDHHS Central Registry and Police Record LIEN
Check. Negative TB test and satisfactory physical exam upon
hire
- Interviews, hires, trains, orients and supervises Youth Support
Workers, as directed by the Program Director
- Actively functions as a team leader in building and maintaining
the Treatment Team and in the delivery of services to clients and
families
- Meets with staff individually as a Team in order to train staff
in the provision of intensive home-based services, and to discuss
appropriate delivery of services and progress and progress toward
the attainment of treatment goals as specified in individual
service plans
- Checks the timeliness and accuracy of all reports, letters, and
any other documentation submitted by Youth Support Workers.
Complies with same deadlines and standards when submitting own
reports
- Verifies that the required number of service contacts are
provided by Youth Support Workers to youth and families as
specified in individual service plans by reading reports and by
initiating personal contacts with youth, families, court personnel,
any other funding representative and collateral services providers.
Complies with the same standards for own service contacts
- Ensures that court hearings are attended, appropriate testimony
is given, written reports are provided, petitions are filed, and
court orders are fulfilled as directed by the Court
- Reviews case records quarterly for completeness and compliance
with Contract and Service Standards
- Writes letters of commendation for outstanding staff
performance and recommends staff for bonuses
- Works cooperatively with other agency staff, working on
assigned committees, completing special projects, and participating
in agency decision-making as needed
- Represents the agency's programs and services in the community
as assigned through interagency committees and organizations,
public speaking, or by responding to community inquiries
- Approves or disapproves and monitors staff work hours, use of
personal leave time, travel and field time, and business expenses
in the manner specified by Spectrum Personnel Policies and program
procedures
- Confers timely with supervisor regarding staff concerns,
recommendations, conflicts or dissatisfactions
- Keeps supervisor informed of client-related provision of
service of each assigned staff
- Enforces and complies with standards and procedures which
support the preservation of client confidentially
- Maintains an effective system of tracking youth in service,
behavioral goal plans, monthly and quarterly reports, court
hearings, and any other service event in order to ensure compliance
with funding and Service Standard requirements
- Provides monthly or other statistical reports to the Program
Director as required
- Assists in the maintenance of the Management Information
Systems by providing information, entering data on the computer and
generating reports as required
- Knowledge:
- Develops and monitors individual service plans in conjunction
with other members of the Treatment Team; reads, corrects and
assists in the rewriting of service plans, letters, reports and
petitions written by Youth Support Workers
- Maintains accurate records within specified time frames, e.g.,
support plans, treatment plans, narrative notes, team meeting
recommendations, court orders, and reports, termination reports and
contact sheets as required by Service Standards, agency or program
policies and procedures
- Interviews youth, family, community resource people and others
significant to the case
- Travels to various locations as needed to facilitate the
accomplishment of the Support Plan
- Develops and leads treatment and recreational groups for youth
and/or parents
- Prepares and submits required status reports and petitions
- Provides direct service as needed to ensure continuous
supervision of youth in service as required by funding bodies and
Service Standards
- Participates in a system of 24-hour staff availability to
assist clients in crisis
- Flexible scheduling, which is able to accommodate clients and
families schedule
- Provides ongoing consultation and problem-solving assistance to
staff and collateral resources, and community inquiries as needed
by telephone and in person
- Keeps all members of the treatment team and collateral or
funding agencies informed of case progress of any changes in the
case situation or individual support plan working cooperatively
with all affected Spectrum and collateral agency or funding
staff
- Makes appropriate referrals to Protective Services according to
the Child Protection Law, ensuring that all agency personnel
fulfill their legal responsibilities
- Reads, stays familiar and complies with all Service Standards
applicable to the intensive in-home service programs, e.g.,
Michigan Department of Health and Human Services Manual Items,
Program Manual, Master Contract, Juvenile Court procedures,
contract language etc.
- Continuously reviews Services Standards with YSW's, applying
standards to day-to-day case decisions, support plans, and
individual service plans
- Prepares for, attends and actively participates in all
meetings, trainings, and workshops, including but not limited to:
Unit meetings, Supervisor meetings, in-service training, Parent
Groups, recreational outings
- Produces written reports and letters that are organized in
thought, display correct grammar and spelling, and employ
professional language, meeting Service Standards for content
- Identifies training needs of staff, providing oral and written
evaluations upon request
- Initiates and provides training to staff and clients based on
identified needs
- Attend and participates in all required or assigned training
and conferences
- Assists staff in meeting their professional expectations within
the context of organizational goals and objectives III. DIRECTLY
SUPERVISES JJDRA Youth Support Workers IV. GENERAL RESPONSIBILITIES
- Completes all tasks and duties as assigned by Spectrum
administrative staff
- Complies with all Spectrum Personnel Policies and Procedures
and with all other agency and program policies and procedures V.
SPECIFIC DUTIES
- Accept program referrals
- Provide backup for YSW
- Oversee program operations related to the family's entry and
participation in the program
- Provide individual supervision to YSW, assisting them in
coordinating activities toward family goal achievement
- Facilitate weekly team meetings with YSW
- Provide services to families as back-up for YSW, as needed
- Accompany YSW on home visits a minimum of once per month
- Orient and train new YSW
- Manage staff work schedules, ensuring appropriate back-up
coverage and 24/7 availability
- Maintain regular contact with referring staff to build a
collaborative approach to the delivery of services for families,
including coordination of 30-day family and team conferences
throughout each case
- Monitor to assure the completion of case documentation and
follow-up, including collecting data on service delivery of
face-to-face-contact hours (traditional and non-traditional)
- Ensure YSW provide a wide range of goal-directed services to
the youth and family to support the MDHHS case service plan and
court orders
- Review and approve, by signature, all referrals, Community
Based Support Plans and Termination Reports on cases assigned to
YSW
- Provide reports as required by MDHHS
- Review a minimum of two cases per year, per YSW
- Maintains assigned manuals by filing new materials and keeping
in the office; uses keys, gate cards, identification cards,
beepers, office equipment and supplies, and all other assigned
property appropriately; informs Director immediately if assigned
property is lost, stolen or broken; return all assigned property in
good repair upon termination of employment
Keywords: SPECTRUM CHILD & FAMILY SERVICES, Southfield , JJDRA Community Support Supervisor, Other , Southfield, Michigan
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