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Switchboard Operator

Company: Ascension Health
Location: Southfield
Posted on: March 23, 2020

Job Description:

We Are Hiring Switchboard Operator - Newland Clinical and Infusion - Full-Time, 40 hours/week - Southfield, MIMonday - Friday 8am-5pmWhy Join Ascension? In Michigan, Ascension operates 16 hospitals and hundreds of related healthcare facilities that together employ over 20,000 associates. Across the state, Ascension Michigan is working together to help bring patients more resources and better care. Ascension Michigan is also committed to its community; it provided over $272 million in community benefit and care of persons living in poverty in FY2018. Ascension Michigan is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities.Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.What You Will Do As an associate with Ascension-Michigan, you will have the opportunity to operate the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.Responsibilities:

  • Receives and relays internal and external calls and provides general information according to protocol.
  • Maintains desk directories, on-call list, reference guides and other associated reference materials.
  • Operates beeper and paging system to contact personnel and code team.
  • Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.What You Will Need Education:
    • Diploma
    • High school diploma or GED requiredWork Experience:
      • 1 year healthcare call center experience preferredEqual Employment Opportunity Ascension Michigan is an equal opportunity and affirmative action employer. We provide equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, height, weight, genetic information, marital status, amnesty, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. The information requested on this application will not be used for any purpose prohibited by law. If you require assistance or an accommodation to complete this application, please let us know.For further information regarding your EEO rights, click on the following link to the EEO is the Law poster:http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfM/F/Disabled/VetEEO is the Law Poster Supplementhttp://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccpeeosupplementfinaljrfqa508c.pdfReasonable AccommodationAscension Michigan provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: reasonableaccommodations@stjohn.org. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Ascension Michigan will be reviewed at the e-mail address supplied.Thank you for considering a career with Ascension Michigan.Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.E-Verify Statement Ascension Michigan participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify (link to E-verify site) REQNUMBER: 380212-1A

Keywords: Ascension Health, Southfield , Switchboard Operator, Other , Southfield, Michigan

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