Posted on: February 13, 2020
Your career starts now. We’re looking for the next generation of
health care leaders. At AmeriHealth Caritas, we’re passionate about
helping people get care, stay well and build healthy communities.
As one of the nation's leaders in health care solutions, we offer
our associates the opportunity to impact the lives of millions of
people through our national footprint of products, services and
award-winning programs. AmeriHealth Caritas is seeking talented,
passionate individuals to join our team. Together we can build
healthier communities. If you want to make a difference, we’d like
to hear from you. Headquartered in Philadelphia, AmeriHealth
Caritas is a mission-driven organization with more than 30 years of
experience. We deliver comprehensive, outcomes-driven care to those
who need it most. We offer integrated managed care products,
pharmaceutical benefit management and specialty pharmacy services,
behavioral health services, and other administrative services.
Discover more about us at www.amerihealthcaritas.com .
Responsibilities: The Care Connector is responsible for supporting
the daily operations of integrated care management and utilization
management program interventions. The Care Connector performs
in a contact center environment, effectively processing calls from
Members, Providers and other areas, internal and external to the
company. The Care Connector identifies members with Care
Gaps/HEDIS related health conditions and assists them in accessing
care through Plan benefits and community resources. Under the
direction of Clinical staff, the Care Connector will provide
members with educational materials and carry out strategies to
increase health care adherence and reduce barriers to care.
Education/ Experience: High School/GED. 1 to 3 years experience:
Effective oral and written communication skills. Excellent customer
service and interpersonal skills on phone and in-person. Ability to
handle multiple tasks simultaneously. Other Skills: Proficient PC
skills in a Windows based environment including word processing,
spread sheets and working in database programs. Working knowledge
of Plan Benefits and Services is preferred. Proven ability to keep
accurate and timely records and documentation according to
established processes. Back Share Apply Now
Keywords: Amerihealth, Southfield , Care Connector, Other , Southfield, Michigan
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