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Carrier Accounting Team Lead

Company: Bullseye Telecom
Location: Southfield
Posted on: February 13, 2020

Job Description:

SUMMARY This position is responsible for leading the efforts for all the transactional aspects of the company's relationship with its cost of service vendors including cost of service expense reporting and journal entries, validation of invoices, processing of electronic billing data, and management of billing disputes, and recognition of earnings improvements. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Owns and oversees the carrier cost reconciliation business process and associated systems. Assists in the management of those in the Revenue Assurance Analyst and Associate roles, including all aspects of hiring, training, expectation setting, evaluating, rewarding and terminating as necessary. Manages the relationships with function specific service providers and carrier billing teams. Owns the Customer Product and Profitability System (CPPS), and associated analysis. Ensures the quality of the function's output through validation of revenue assurance results, accounting inputs, and completed check requests. Performs revenue assurance functions including reporting and analysis of all lost revenue opportunities and discrepancies between BullsEye's billing system and vendor cost data. Creates and tracks key performance metrics. Makes adjustments to processes and systems to improve results. Handles complex escalations of unresolved issues surfaced by the Carrier Specialist or Associate. Supports Accounting in the monthly closing of COS, and the Annual Audit. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's Degree (B.A.) in Accounting or Finance from a four-year college or university; 5 years telecommunications experience with at least 1 years supervisory experience; or equivalent combination of education and experience. Strong computer software, report analysis and generation skills, including a strong ability to use Access and SQL query. Telecommunications cost analysis experience including ILEC invoicing data and vendor management experiences a plus. A high degree of reliability, thoroughness and meticulous attention to detail. High degree of project and time management and organizational skills needed. LANGUAGE AND COMMUNICATION SKILLS Ability to read, write, follow directions, and possess above average listening skills. Ability to communicate with all levels of staff. Negotiation skills helpful. Ability to understand another individual or group's position in order to enable greater and easier communication. CORE COMPETENCIES Demonstrates the core competencies of the organization: Adaptability, Commitment, Customer, Empowerment, Integrity and Quality. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio, discounts and percentage, and the ability to interpret this information. Strong analytical skills required. REASONING ABILITY Ability to solve practical problems and deal with a selection of concrete variables in situations where only limited standardization exists. Ability to make and implement decisions rapidly on a wide variety of topics is required. Ability to juggle different work activities and shift one's attention from one task to another. KNOWLEDGE SHARING Ability to share or disseminate knowledge from one part of the organization to another and provide inputs to problem solving. Seek to organize, create, capture or distribute knowledge and ensure its availability for other users. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit and reach with hands and arms. The employee is required to sit and work at a computer for long periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The noise level in the work environment is usually moderate. BullsEye Telecom is an Equal Opportunity EmployerPandoLogic. Keywords: Revenue Assurance Analyst, Location: Southfield, MI - 48075

Keywords: Bullseye Telecom, Southfield , Carrier Accounting Team Lead, Other , Southfield, Michigan

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