SouthfieldRecruiter Since 2001
the smart solution for Southfield jobs

Legal Assistant, Regulatory Complaints

Company: Credit Acceptance
Location: Southfield
Posted on: August 15, 2019

Job Description:

The Compliance Department is comprised of licensed attorneys and several legal assistants. The primary purpose of this department is to detect, prevent and remediate problems that might occur within the Company's operations. The Company's compliance professionals work closely with the business and the attorneys in the Corporate Legal Department to make certain that the Company is operating in accordance with all applicable laws and regulations. Employment in the Compliance Department will expose team members to all aspects of the Company's business which will help guide career growth both within and outside the Department.

About this Position: The purpose of the Legal Assistant - Regulatory Complaints position is to respond to written complaints submitted by a consumer to governmental agency, the BBB, or through an email portal, who in turn forwards the complaints to the Company for investigation and response.

Outcomes & Activities:


  • Ability to timely and accurately perform investigations to identify potential compliance issues in assigned complaints
  • Ability to engage consumers over the telephone in a professional but direct manner
  • Ability to draft clear, concise and accurate written responses to assigned complaints
  • Ability to document activities in accordance with established policy
  • Support other compliance-related activities as might be requested from time to time
  • Remain compliant with our policies, processes and legal guidelines

    Requirements:

    • Minimum six months of recently proven success in investigation and response to consumer complaints
    • You must be able to work efficiently so as to maximize the quantity of work performed without sacrificing the quality of your work product
    • You need to be self-driven, motivated to help, and able to perform with minimal supervision
    • You need to be able to speak and write clearly and professionally
    • Experience with quickly learning and becoming a subject matter expert in new systems/processes
    • Expertise with Microsoft suite of products, including Word
    • Work onsite at the assigned Credit Acceptance work location

      Preferred:

      • Bachelor's Degree in closely related field
      • Recent experience working in a law firm or corporate law department

        Company Values: To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE (our Company core values) in their work:

        • Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.
        • Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.
        • Insightful: Make timely well considered decisions, create innovative solutions and continuously learn.
        • Direct: Communicate clearly and objectively; don't be afraid of difficult conversations. Raise concerns through the proper channels.
        • Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.

          Targeted Compensation: $18.38 - $24.50

          Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

          Credit Acceptance is an equal opportunity employer.

Keywords: Credit Acceptance, Southfield , Legal Assistant, Regulatory Complaints, Legal , Southfield, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Legal Jobs


Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney Seasonal Remote - Ann Arbor
Description: OverviewIf you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Ann Arbor
Posted on: 08/19/2019

Legal/Criminal Transcription (work from home)
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Lincoln Park
Posted on: 08/17/2019

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seaso
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Toledo
Posted on: 08/15/2019


Paralegal Support clerk
Description: Paralegal Support clerk needs 4-year Bachelors Degree in paralegal studies OR 4-year Bachelors Degree
Company: Globa Channel Management, Inc.
Location: Warren
Posted on: 08/20/2019

Corporate Attorney (part-time)
Description: OverviewAltarum Institute is pleased to announce an open position part-time for a Corporate Attorney at the headquarters in Ann Arbor, MI. The Attorney will reside in the Contract and Legal Operations (more...)
Company: Altarum
Location: Ann Arbor
Posted on: 08/19/2019

In-House Counsel Jobs 30360 Associate General Counsel Transactions, General Corporate, Berkley, MI
Description: In-House Counsel Jobs 30360 Associate General Counsel Transactions, General Corporate, Berkley, MI To apply
Company: JDHuntr In-House Counsel Jobs
Location: Ann Arbor
Posted on: 08/20/2019

27D Paralegal Specialist
Description: 27D Paralegal Specialist br br Job ID: 1096403 br br Job Views: 11 br br Location: YPSILANTI, Michigan, United States br br ZIP Code: 48197 br br Job Category: Admin and Relations (more...)
Company: Army National Guard
Location: Ypsilanti
Posted on: 08/20/2019

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seaso
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Lansing
Posted on: 08/15/2019

27D Paralegal Specialist
Description: 27D Paralegal SpecialistJob ID: Job Views: 11Location: YPSILANTI, Michigan, United StatesZIP Code: 48197Job Category: Admin and RelationsPosted: 08.16.2019Age Requirements: Must be between the ages of (more...)
Company: Army National Guard
Location: Ypsilanti
Posted on: 08/20/2019

Tax Professional - CPA, Enrolled Agent or Attorney - Remote
Description: OVERVIEW If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Detroit
Posted on: 08/16/2019

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Southfield RSS job feeds