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Legal Assistant - Consumer Litigation

Company: Credit Acceptance Corporation
Location: Southfield
Posted on: July 2, 2018

Job Description:

Legal Assistant - Consumer Litigation

Why Work For Credit Acceptance?

Credit Acceptance is a rapidly-expanding company with extensive growth opportunities. We are proud to say, for the 5th year in a row, we have been named one of Fortune Magazine's 100 Best Companies to Work For. Our team members and culture create a positive workplace that drives us to succeed, making Credit Acceptance one of the largest used car finance companies nationally.

We offer a great work environment, awesome team members, competitive benefits, progressive career opportunities, a casual dress code and we work hard to ensure every team member is empowered to work to their fullest potential.

Credit Acceptance offers team members:


  • Extensive growth opportunities as demonstrated by our track record of promoting internally

  • An atmosphere that is collaborative, challenging, and filled with forward thinking team members

  • Strong work-life balance with generous PTO beginning on day 1

  • Competitive market-based salary with quarterly profit sharing and annual merit bonuses

  • Excellent benefits package that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision along with additional benefits that make us a great place to work

    We are hiring a Consumer Litigation Legal Assistant within our Corporate Legal Department.


    • The purpose of the Legal Assistant - Consumer Litigation position is to support all aspects of the Company's management of contested litigation. This includes supporting Company attorneys in managing the intake, initial assessment of, and timely and compliantly responding to all contested deficiency lawsuits, claims against the Company, attorney letters ("Contested Matters") and subpoenas

    • Additionally, the Legal Assistant - Consumer Litigation provides recommendations on Contested Matters and escalates potential issues to Company attorneys and outside counsel

      Responsibilities in your area will include:


      • Receive, log, review, investigate, and make recommendations on Contested Matters and subpoenas served on the Company

      • Monitor and report on the status of Contested Matters to ensure that they are properly categorized and responded to in a timely and compliant manner

      • Manage discovery requests, including preparing initial response and finalizing with the support of Company attorneys

      • Oversee aspects of the Company's relationship with law firms

      • Assist as needed in investigating and responding to other consumer complaints

        Position Requirements:


        • High school diploma

        • Two years of recent and equivalent legal field experience or Credit Acceptance specific knowledge to include internal systems and resolving complex customer complaints

        • Knowledge of Microsoft suite of products

          Preferred:


          • Bachelor's Degree

            Knowledge and Skills:


            • Self-driven, motivated to help, and able to perform with minimal supervision in a team environment

            • Able to speak clearly, professionally and articulately on the telephone

            • Remain positive, professional, determined, calm and focused when faced with challenging situations

            • Organized and capable of meeting all deadlines

            • Able to work independently and in a team environment

            • Organized, with an ability to multi-task and prioritize multiple requests with strong attention to detail

            • Able to demonstrate strong analytical skills

            • Remain compliant with our policies, processes and legal guidelines

            • Work onsite at the required Credit Acceptance work location

              Company Values:

              To be successful in this role, Team Members need to demonstrate the characteristics of PRIDE in their work:

              -- Positive : Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment.

              -- Respectful : Value teamwork, share successes, appreciates others and communicates in a way that promotes trust.

              -- Insightful : Make timely well-considered decisions, create innovative solutions and continuously learn.

              -- Direct : Communicate clearly and objectively; don't be afraid of difficult conversations. Raise concerns through the proper channels.

              -- Earnest : Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly.

              Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

              Credit Acceptance is an equal opportunity employer.

              Keywords: Credit Acceptance Corporation, Southfield, Legal Assistant - Consumer Litigation, Legal, Southfield, Michigan

              Click here to apply!

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