Field Services Engineer

Company: Cognizant Technology Solutions
Location: Dearborn
Posted on: March 31, 2026

Job Description:

Cognizant is seeking a Field Services Engineer for a full-time opportunity, Onsite in Detroit, MI. Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future. In this role, you will: Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required. Provide support for the handhelds, laptops and scanner devices. Provide smart Hands and Feet support for across teams on demand. Rack and Stack Support for commissioning/decommissioning infra devices to be provided. Provide physical access to vendors on demand for site/Communication rooms – IDF/MDF/MMR and Data Center/Server room. Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center. Printer Management/usage monitoring and coordinate with Vendors to ensure print services continuity. Co-ordination for cable patching with Vendors or enable on demand. Ensure basic Network connectivity (LAN), Wi-Fi access / Video Tandberg / Printer/ Voice are available at site. Installing and configuring hardware and software components to ensure usability by end users. Manage IT Asset lifecycle management for the location/region including, asset collection coordination with vendor, secure storage, labelling, imaging, allocation, recovery, hygiene validation, disposal, and system updates. Experience in supporting overall manufacturing / lab IT systems and IT devices. Familiarity with manufacturing, lab or distribution center IT equipment. Includes but is not limited to scanners, printers, tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc Advanced communications skills to work with multiple teams and/or OEMs on high priority issues. Advanced Microsoft skills (server support, etc.) Experience on working in a Manufacturing environment. What you’ll need to succeed (required skills): Good Communication Skills. Good Analytic/Troubleshooting Skills. Strong working knowledge of MS Windows Operating System. Working knowledge of MS Office and basic business application. Good Customer Support Skills. Minimum 2 years desk side support services. Basic knowledge of networks, telecom, and compute/storage. Basic knowledge of mobile device support. Applications will be accepted until, March 27 2026. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: • Medical/Dental/Vision/Life Insurance • Paid holidays plus Paid Time Off • 401(k) plan and contributions • Long-term/Short-term Disability • Paid Parental Leave • Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the worlds leading professional services companies, transforming clients business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Keywords: Cognizant Technology Solutions, Southfield , Field Services Engineer, IT / Software / Systems , Dearborn, Michigan