Field Service Technician
Company: Southwestern Industries
Location: Detroit
Posted on: April 19, 2024
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Job Description:
CompanyTRAK Machine Tools (TMT) is a manufacturer of CNC
controls and CNC machine tools for R & D, tooling, and low-volume
machining applications. We integrate our CNC controls with machine
tools and sell the finished products as turnkey systems under the
respected brand names of TRAK and ProtoTRAK. We sell directly to
users in much of the United States, with distributor sales in other
parts of North America and Europe.Job OverviewOur Field Service
Technicians work in our customers' machine shops and manufacturing
companies in a hands-on capacity, using a variety of tools to
repair, maintain, and install our TRAK CNC Machines and our
ProtoTRAK CNC Retrofits. This is a full-time, salaried position for
a responsible individual capable of working with minimal
supervision. The Field Service Technician (FST) mostly works in a
defined, local territory. He works from his own home and drives to
customer's shops in a company-supplied service vehicle. He visits
several different locations each week and responds to service
demand and generates additional service revenue by offering service
maintenance contracts and other service products.DutiesSpecific
functions include, but are not limited to:Performing service on
existing products in machine shops and manufacturing
companies.Installation of new CNC controls and CNC machine
tools.Performing scheduled maintenance to keep things running like
new.Contacting the customer to schedule service calls.Completing
various reports in an accurate and timely
manner.RequirementsAbility to learn technical subjectsMechanical
aptitudeStrong motivation and results-oriented attitudeGood
communication skillsExperience or education in a mechanical
fieldMaturity and self-relianceGood organization skillsPhysically
fit: able to lift up to 75 lbs, walk long distances, climb on
machines, etcMust have a valid driver's license with no significant
violations. We are proud to offer:Excellent CompensationCompany
vehicle and toolsFull training programExpense reimbursementA long
history of stability and growthMedical/401K/Vacation/Sick/Holiday
Pay DISCLAIMERThe above description is not intended to be
interpreted as an exhaustive list of skills, qualifications, and
duties for this role. Southwestern Industries, Inc. - TRAK Machine
Tools retains the right to change or assign other duties to this
position.Southwestern Industries, Inc. - TRAK Machine Tools is an
Equal Opportunity and Affirmative Action Employer. All applicants
will receive equal consideration for employment without regard to
race, color, religion, national origin, gender, sexual orientation,
gender identity, age, physical or mental disability, genetic
factors, military/veteran status, or other characteristics
protected by law.Southwestern Industries, Inc. - TRAK Machine Tools
is committed to providing access and reasonable accommodation in
its employment opportunities in accordance with the Americans with
Disabilities Act and other applicable laws.If you are unable to
complete this application due to a disability, contact Human
Resources to ask for accommodations or an alternative application
process. PI66b4c193efc9-25660-33740571
Keywords: Southwestern Industries, Southfield , Field Service Technician, IT / Software / Systems , Detroit, Michigan
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