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Company: Stefanini
Location: Southfield
Posted on: May 3, 2021

Job Description:

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Position is responsible for conducting supervisory, management, technical or nontechnical skills training courses for internal staff; using needs-assessment tools to determine effectiveness of proposed training programs; interacting with functional organizations to develop specifications for content of courses; preparing lesson plans including the method, media, and documentation to be presented; instructing participants in classroom lectures and/or group sessions; and conducting follow up to determine applicability of course material.Entry level professional position. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Builds collaborative working relationships internally and externally. Attendance and schedule adherence are requirements of this position. Organize, prepare and deliver training for information systems or user personnel, either external or internal.Develop curriculum to include the creation of manuals, references and support materials, as needed.Monitor and propose modifications to training based on success rates.Create and track training documentation including training records, rosters and evaluations.Class room scheduling, set-up, and prepping, as needed.Prepare materials for use in class, as needed.What do you need to succeed?Bachelor"s degree or equivalent work experience preferred. Less than 2 years of related experience. Effective communication skills.Excellent customer service skills.Ability to work in a team environment as well as independently.Proven ability to remain flexible in a changing environment.Knowledgeable of the information being trained, and committed to stay current of any evolving technologies. What you"ll getWork with brilliant minds, often within a global capacity;Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we"re differentBrazilian and privately owned company;Agility, flexibility, and innovation are in our DNA;Flat organizational structure which enables faster communication and decision making.Take a look for yourselfHere's one of our own, talking about the culture, space and growth opportunities: - provided by Dice

Keywords: Stefanini, Southfield , Trainer, Human Resources , Southfield, Michigan

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