SouthfieldRecruiter
the smart solution for Southfield jobs

Home Depot Customer Service

Company: The Home Depot
Location: Southfield
Posted on: June 12, 2018

Job Description:

POSITION PURPOSE The Contact Center Sales Associate works in a call center environment in Home Depot's Measurement Services center. The associate's role is to provide quality professional customer service that consistently meets or exceeds the company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales and product inquiry transactions. The position is also directly responsible for meeting and or/exceeding sales, individual call quality and various related department goals. MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

  • Initiate outbound calls to customers, providing customer service by assessing customer needs and providing installation solutions.
  • Inbound calls from customers and stores, making adjustments to orders and accepting payment.
  • Review and edit of drawings in the HDMS installation program. Review and adjustment to quotes. NATURE AND SCOPE
    • Position reports to Closing Center Manager
    • No direct reports ENVIRONMENTAL JOB REQUIREMENTS Environment:
      • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. MINIMUM QUALIFICATIONS
        • Must be eighteen years of age or older.
        • Must be legally permitted to work in the United States.Additional Minimum Qualifications: Education Required:
          • The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.Years of Relevant Work Experience: 1 years Physical Requirements:
            • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Additional Qualifications: Preferred Qualifications:
              • Previous customer service or retail sales experience is preferred. Knowledge, Skills, Abilities and Competencies:
                • Demonstrated ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast paced environment
                • Ability to set priorities, plan and coordinate work activities and obtain and manager resources so that work objectives are accomplished on time.
                • Position deals with a variety of problems and sometime has to decide which answer is best. The question/issues are typically clear and requires determination of which answer (from a few choices) is the best.

                  Keywords: The Home Depot, Southfield, Home Depot Customer Service, Hospitality & Tourism, Southfield, Michigan

                  Click here to apply!

                  Didn't find what you're looking for? Search again!


                  I'm looking for
                  in category
                  within


Other Hospitality & Tourism Jobs


Servicing Loss Mitigation Oversight Specialist
Description: The Servicing Loss Mitigation Oversight Specialist will be responsible for overseeing our sub-servicers loss mitigation functions and performance. Candidate must be fluent in loss mitigation processes (more...)
Company: Company Confidential
Location: Troy
Posted on: 06/25/2018

Route Delivery Driver
Description: Route Delivery Driver Company Profile: At Panera , warmth is our business. Come join our team of great drivers who deliver the bread and bagel dough originating from our Fresh Dough Facility in Romulus, (more...)
Company: Panera Bread
Location: Livonia
Posted on: 06/25/2018

Customer Service Agent
Description: Mommy Jobs Online is seeking remote independent contractors to take incoming calls at home. You will
Company: Mommy Jobs Online
Location: Warren
Posted on: 06/25/2018


Network Team Leader, Technology
Description: We're America's largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans Highest in Customer Satisfaction in Primary Mortgage Origination for the past eight consecutive (more...)
Company: Company Confidential
Location: Detroit
Posted on: 06/25/2018

Restaurant Team Member - Crew
Description: Restaurant Team Member - Crew 2420 - Northville Haggerty DescriptionAt Chipotle, weve created something special: a better place to eat and work. Many employees start just expecting a paycheck, but (more...)
Company: Chipotle Mexican Grill
Location: Northville
Posted on: 06/25/2018

QC Auditor II
Description: Review and remediate deficiencies on active loans in a post-closing status, primarily for Non-Agency loan delivery. This includes an analysis of Jumbo and Investor specific products by evaluating borrower's (more...)
Company: Company Confidential
Location: Troy
Posted on: 06/25/2018

Design Associate
Description: Job Description BASIC FUNCTION: Responsible for creating sales utilizing exceptional customer service and knowledge of the La-Z-Boy selling process, products and services. Strive to create long-term customer (more...)
Company: Company Confidential
Location: Taylor
Posted on: 06/25/2018

Housekeeper - Courtyard Detroit Dearborn (18000ZAX)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: Dearborn
Posted on: 06/25/2018

Bistro Attendant/Server - PM (Hourly rate PLUS TIPS) - Courtyard (18001C84)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott
Location: Troy
Posted on: 06/25/2018

Banquet House Set Up - The Westin Detroit Metropolitan Airport (18001BMF)
Description: Heres To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International
Location: Detroit
Posted on: 06/25/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Michigan jobs by following @recnetMI on Twitter!

Southfield RSS job feeds