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Customer Service Representative

Company: Robert Half
Location: Southfield
Posted on: April 28, 2021

Job Description:

Ref ID: 02722159Classification: Customer Service RepresentativeCompensation: $14.25 to $16.50 hourlyOpening Available for Customer Service Representative!OfficeTeam has a fantastic career opportunity for a Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. This could be the Southfield, Michigan Customer Service Representative position you're looking for, if you're available for a long-term temporary engagement.Major responsibilities- Provide accurate, friendly customer service in a timely fashion- Be a part of business development by by actively cross-selling and referring customers- Manage incoming telephone calls- Receive and send written business correspondenceJob Requirements:- Strong problem-solving skills- Expertise in Call Center Customer Service- Call center experience - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- Strong customer service and office administrative skills- Strong proficiency in Excel and other Microsoft Program skills required- Proficient with diversified computer software and systems- Demonstrated talents in communicating and interacting with clients/customers, both internal and external- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired- Proven experience going the extra mile to solve complex customer inquiries via extensive research- A consistently positive approach to your work that is rooted in a businesslike professionalism- Excellent written, verbal and social communication skillsWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayOfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs. When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms. Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. -- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ).

Keywords: Robert Half, Southfield , Customer Service Representative, Hospitality & Tourism , Southfield, Michigan

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