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Dental Patient Care Coordinator

Company: Professional Endodontics
Location: Southfield
Posted on: May 11, 2024

Job Description:

Join our team and succeed with us!Professional Endodontics in Southfield, MI is in search of a Patient Care Coordinator who exhibits quality service, commitment, accountability, and excellence. Our specialty practice is built on integrity, quality, compassion, and putting the patient first.The Patient Care Coordinator will be the first point of contact for the practice. This role provides administrative support to the practice and coordinates front-desk activities, including but not limited to distributing correspondence and answering phone calls. The Patient Care Coordinator position requires someone with the right attitude, mindset, and supreme customer service skills to ensure patient comfort and confidence in the services provided.This position is in a dental practice setting that involves everyday risks or discomforts that require normal safety precautions.The ESSENTIAL DUTIES of the Patient Care Coordinator include:Providing friendly and patient centered customer serviceChecking in/checking out patientsAnswering and making phone callsVerifying patients' dental insuranceScheduling and confirming appointmentsMaintaining full and productive schedules optimizing productionReviewing insurance coverage and out-of-pocket fees with patientsAssisting patients with filling out forms and other services they may needProcessing patient insuranceCollecting paymentsManaging patient recordsEntering appropriate data and documents into practice management software systemCopying and sending patient's records upon written patient requestInteraction with referring practicesPreparing patient and doctor correspondenceManaging business recordsFollowing accounting/bookkeeping proceduresCollaboration with the clinical team - assisting doctors and clinical staff as neededParticipating in meetings and training sessionsEnsuring front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Other duties as assignedPatient Care Coordinator Qualifications:Dental Front Office Experience: 1+ years preferredSoftware skills - Microsoft Office, Outlook, Email, dental software (Endovision a plus)Verbal and written communication skillsBasic math skillsProblem-solving skills; good judgment; ability to handle multiple tasks simultaneously with minimal supervisionHighly developed organizational and planning skillsWe value our employees! We offer fantastic benefits, such as:Health InsuranceLife InsuranceDental InsuranceVision InsuranceDisability insuranceFlexible Spending accountHealth Savings accountPaid time offPaid holidays401(k) w/ matchingPerkSpot Employee Discount ProgramEqual Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.#INDSby Jobble

Keywords: Professional Endodontics, Southfield , Dental Patient Care Coordinator, Healthcare , Southfield, Michigan

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