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Priority Health Call Center Rep Southfield, MI

Company: Spectrum Health
Location: Southfield
Posted on: December 3, 2019

Job Description:

Position SummaryAssist and educate members and colleagues of health plan benefits with accessing services, facilitating and resolving problems, understanding claims, billing and coding, along with other questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc. This position is located in Southfield, MI at 27777 Franklin Rd. Must be able to start on 1/13/2020 (One day of Oreintation in Grand Rapids, MI) In-Bound Call Center at Priority HealthFocusing on Priority Health Member Services (Individuals that have Priority Health Insurance)5-7 Weeks of Group Training from 8 a.m to 5 p.m.#160;- Our training is very in-depth and requires nearly 100% attendance.#160;- This ensures we are prepared and able to meet the needs of our Priority Health customers.#160;- We are seeking individuals who can commit to learning and developing into great Customer Service Representative for Priority Health.#160; Basic Qualifications: Education - High School Diploma or equivalent Experience - 1 year of experience typically gained through skills/knowledge/abilities in in related field Preferred Qualifications: Education - Associate's Degree or equivalent

Keywords: Spectrum Health, Southfield , Priority Health Call Center Rep Southfield, MI, Healthcare , Southfield, Michigan

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