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Consulting Director

Company: Livingston International
Location: Southfield
Posted on: September 15, 2019

Job Description:

North America's number one company focused on customs brokerage and trade compliance, Livingston International also offers consulting and global trade management services as well as international freight forwarding across North America and around the globe.

Livingston is a dominant customs broker along the U.S.-Canada border. Its U.S. headquarters and air/sea hub are located in Chicago, with regional centers in Los Angeles, New York and Norfolk. Livingston employs more than 3, 200 employees at over 100 key border points, sea ports, airports and other strategic locations across North America as well as in Europe and Asia.

Reporting to the Vice President, Consulting, this position directs and controls the sales, marketing, administration, reporting and budgeting/forecasting activities of a unit engaged in consulting, in order to achieve high levels of customer satisfaction and departmental profitability.


Directs and manages all aspects of the customs consulting unit including sales and service, operations, billing, accounts receivable, claims and all administrative functions.

Develops strategic sales and marketing plans and tactics which will enable the unit to achieve its budgeted sales and marketing objectives.

Responsible for evaluating and developing new markets and services with the potential for growth for the unit.

Develops and controls budgets and forecasts for the unit, ensuring the unit achieves its targeted operating contribution.

Provides reports to senior management for the unit on a monthly, quarterly and annual basis, or as required.

Responsible for recruiting, training, disciplining, dismissing, etc. for all staff in the unit. This includes both permanent full- time employees as well as contractors hired for consulting work.

Promotes and supports corporate policies and visions, and communicates corporate programs and projects to the staff in the unit.

Liaises with various governmental bodies and agencies (US Customs and Border Protection.) impacting on the units services in order to ensure Livingston's interests are represented.

Develops and presents sales proposals on the services of the Consulting unit to both Livingston and non- Livingston clients. Clients are primarily located in the US.

Assists the marketing department with the development of brochures and advertising materials.

Communicates/trains the sales and client service teams where they have overlooked issues identified by the consulting unit.

Oversees the administrative functions in the unit, including billing and accounts receivable.

Keeps abreast of regulatory changes as they relate to the unit.

Hosts and participates at various Livingston social and business activities, projecting a professional image on behalf of the company.


Stay updated on Livingston-related news at

Follow us on Twitter at!/livingston_intl

Keywords: Livingston International, Southfield , Consulting Director, Executive , Southfield, Michigan

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