Business Banking Relationship Manager II
Posted on: November 18, 2023
+ To manage, acquire and deepen a portfolio of new and existing
commercial customer relationships within the Business Banking
+ The RM2 will focus on clients with annual revenues ranging from
+ Through a consultative approach understand the client needs,
providing value added solutions that enhance the customer
experience, increase loyalty, and improve the profitability of
customer and the Bank.
+ Possess and maintain a working knowledge in all aspects of
commercial credit including the identification, assessment, and
mitigation of risk. Successfully operate in a team atmosphere
building upon and leveraging strong internal and external
+ Operate within a fast paced, demanding sales culture with
measured routines and goals aimed at new loan and deposit
generation, cross sales, customer service and satisfaction.
+ The ideal candidate should be a successful proven relationship
manager with experience with moderately complex portfolios,
customers, and transactions.
+ This individual is developing an equally strong grasp of sales
and credit skills. The candidate is expected to possess external
visibility in the local market in terms of reputation, COI network,
strong customer following and local community involvement.
+ This individual possesses the potential to provide a growing
impact of the team in a reasonable period of time. This individual
is a self-starter and motivator who has demonstrated growth
+ 4+ years in a Business Banking Relationship Manager role or
related business lending experience.
+ Minimum Undergraduate Degree
+ Completion of Commercial Credit Training
+ Proficiency with portfolio management
+ Strong written and oral communication skills
+ Proficient with technologies
+ Strong sense of customer service, satisfaction and retention.
+ Adept at needs identification, problem solving and the
consultative sales approach.
+ Strong negotiation skills and the ability to overcome objections
+ Following of prospects, customers and COIs
+ Ability to self generate and drive new business development
+ Strong understanding of risk and compliance
+ Meaningful Community involvement
+ Strong understanding of core products and services
Hours and Work Schedule
+ Hours per Week: 40
+ Work Schedule: Monday through Friday
Some job boards have started using jobseeker-reported data to
estimate salary ranges for roles. If you apply and qualify for this
role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat
everyone with respect and professionalism. Employment decisions are
based solely on experience, performance, and ability. Citizens, its
parent, subsidiaries, and related companies (Citizens) provide
equal employment and advancement opportunities to all colleagues
and applicants for employment without regard to age, ancestry,
color, citizenship, physical or mental disability, perceived
disability or history or record of a disability, ethnicity, gender,
gender identity or expression (including transgender individuals
who are transitioning, have transitioned, or are perceived to be
transitioning to the gender with which they identify), genetic
information, genetic characteristic, marital or domestic partner
status, victim of domestic violence, family status/parenthood,
medical condition, military or veteran status, national origin,
pregnancy/childbirth/lactation, colleagues or a dependents
reproductive health decision making, race, religion, sex, sexual
orientation, or any other category protected by federal, state
and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its
Why Work for Us
At Citizens, you'll find a customer-centric culture built around
helping our customers and giving back to our local communities.
When you join our team, you are part of a supportive and
collaborative workforce, with access to training and tools to
accelerate your potential and maximize your career growth
Keywords: Citizens, Southfield , Business Banking Relationship Manager II, Executive , Southfield, Michigan
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