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Global Forwarding Account Manager

Company: C.H Robinson
Location: Southfield
Posted on: May 16, 2022

Job Description:

Are you an energetic and self-driven individual? Do you enjoy strengthening and building customer relationships? If so, an Account Manager position might be right for you! As a Global Forwarding Account Manager, you'll be a trusted logistics advisor to companies around the world, providing transportation solutions to support their supply chain needs. With a comprehensive portfolio of logistics services, a global technology platform, and the support of a broad network of supply chain experts, you will have the tools and resources you need to help your customers optimize their supply chain. You'll proactively reach out to key stakeholders within your customers' organizations, identify and sell innovative solutions and services to drive continuous improvement and help our customers work smarter. You'll solve challenging customer issues and provide an overall exceptional customer experience.We are looking for a driven, forward-thinking individual who will manage a select group of accounts, build strong relationships, and establishing your credibility as a trusted advisor. You will be empowered to manage and grow existing accounts by bringing forth new services or modes and/or expanding on existing services offered, with a focus on increasing efficiency, adding value and maximizing profitability through the account's supply chain.Responsibilities:

  • Build and grow relationships at multiple levels within the customer's organization
  • Use effective negotiation and sales strategies during solution pricing and selling discussions with the customer
  • Develop an effective strategy for uncovering and progressing opportunities to create efficiencies, drive continuous improvement, and sell C.H. Robinson's service offerings
  • Leverage analytics and market intelligence to design strategic solutions and help customers solve their supply chain challenges
  • Provide solution design and collaborate on creating business reviews through face-to-face customer meetings
  • Understand industry market trends, competition, products, services and pricing that may have an impact on your customers
  • Conduct consistent customer reviews to stay informed on business and industry changes
  • Deliver a positive customer experience through proactive communication, leading sensitive conversations and providing timely responses
  • Collaborate and build trusting relationships with your teammates across C.H. Robinson
  • Collaborate on creating business reviews and contribute to or lead customer meetingsRequired Qualifications:
    • High school diploma or GED equivalent required
    • At least 1 year of Global Forwarding or Account Management experience within the logistics industryPreferred Qualifications:
      • Bachelor's Degree
      • Passion for sales, and a drive to succeed
      • Ability to build and grow customer relationships
      • Strong ability to persuade, motivate, and influence others
      • Excellent verbal, written, and presentation skills
      • Attention to detail and analytical ability
      • Enthusiastic, persistent, and confident approach
      • Values a diverse and inclusive work environmentDoes this sound like the job for you? Apply today and let's talk!Equal Opportunity and Affirmative Action EmployerC.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.Affirmative Action Employer/EOE/M/F/Disabled/VeteranBenefitsYour Health, Wealth and SelfYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
        • Two medical plans (including a High Deductible Health Plan)
        • Prescription drug coverage
        • Enhanced Fertility benefits
        • Flexible Spending Accounts
        • Health Savings Account (including employer contribution)
        • Dental and Vision
        • Basic and Supplemental Life Insurance
        • Short-Term and Long-Term Disability
        • Paid and floating holidays
        • Paid time off (PTO)
        • Paid parental leave
        • Paid time off to volunteer in your community
        • Charitable Giving Match Program
        • 401(k) with 6% company matching
        • Employee Stock Purchase Plan
        • Plus a broad range of career development, networking, and team-building opportunitiesDig in to our full list of benefits on OUR CULTURE page.
          Why Do You Belong at C.H. Robinson?
          Standing out among the world's largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world's economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World's Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn's Top Companies in Minneapolis-St. Paul 2021. And we're not stopping there--- Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

Keywords: C.H Robinson, Southfield , Global Forwarding Account Manager, Executive , Southfield, Michigan

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