SouthfieldRecruiter Since 2001
the smart solution for Southfield jobs

Transformation Manager

Company: Stefanini
Location: Southfield
Posted on: February 24, 2021

Job Description:

Develop and manage the creation and implementation of an innovation and automation strategy as part of a global IT managed workplace support services team for a large global Fortune 100 client of Stefanini. This leader will create and own implementation of a global IT support transformation roadmap, conduct end user workshops, promote end user enablement of tools and self-service, identify opportunities for persona and bi-modal initiatives such as biometrics, social platforms and other technologies to improve the end user experience, and manage and mature solutions and strategies to drive service improvement to a global customer base. The Transformation Manager will lead and provide strategic and tactical leadership of a dedicated Innovation Office. The Innovation office is a team of professionals who will develop and provide data analytics, identification of service improvements such as shift left functions to reduce the operating costs of the program, Innovation planning and collaboration, Incident and Request reduction, AI and Cognitive development strategies, predictive and proactive analytics, and automation. Will be expected to have knowledge and experience leading large global teams, provide thought leadership, possess IT and workplace services expertise, customer experience management skills, and a mindset to continuously drive improvements in cost efficiencies and process improvement. Will lead projects using agile project management processes and tools to ensure the organization will receive the expected benefit.Minimum 10 years in IT workplace support Experience in customer experience managementExperience in business and digital transformation initiatives Ability to collaborate with internal and external global stakeholders and engage with them to drive transformations to completionEntreprenurial mindset, willing to take risks to achieve the maximum gainsProven organizational and decision making skillsOrganizational skills are critical.Strong verbal and written communication skills.Strong relationship management skills.Previous experience of Transition/ Transformation projects. Ability to lead and manage large complex global projects.Strong knowledge of IT functions, Global ITO Outsourcing, Self-motivated, able to work independently and reliably. - provided by Dice

Keywords: Stefanini, Southfield , Transformation Manager, Executive , Southfield, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Director Of Sales And Growth
Description: Live Unreally, a company by Jeff Glover is seeking a Director of Sales and Growth to continue the legacy of this great organization. This candidate must be a highly driven and dynamic individual with (more...)
Company: Keller Williams
Location: Detroit
Posted on: 03/3/2021

xIL Test Platforms Program Manager
Description: FCA's EE SW organization is seeking a xIL Test Platforms Program Manager on the Virtual Engineering team to work on Global planning
Company: FCA
Location: Auburn Hills
Posted on: 03/3/2021

Technical Laboratory Director / Diagnostic Molecular Pathology
Description: We Are Hiring: Technical Lab Director - General Lab Anc 001 - Full-Time, Rotating - Ascension Pointe Plaza Mack Office Building - Grosse Pointe Woods, MI. br br Hours are M-F from 8:00am - 4:30pm, (more...)
Company: Ascension
Location: Grosse Pointe
Posted on: 03/3/2021


Wendy's Shift Manager - Eastpointe, MI - 18001 Nine Mile Road East
Description: br You know and love Wendy's - here's your chance to join our team as a Shift Manager Our easy application process takes less than 5 minutes. On our team, you'll (more...)
Company: Meritage Hospitality
Location: Eastpointe
Posted on: 03/3/2021

Software Project Manager
Description: The Software Project Manager will work as part of product development activities, to achieve the desired program SW goals, on-time delivery, performance, quality, and budget. Serving as the SW program (more...)
Company: FCA
Location: Auburn Hills
Posted on: 03/3/2021

Salon Manager - Maple Village Center
Description: Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to hire and support other stylists Then let's talk Maybe you're a stylist who wants more
Company: Great Clips
Location: Belleville
Posted on: 03/3/2021

Shop Manager
Description: Do you have a passion for coaching and developing stylists and barbers br 19 guaranteed base rate 50 service incentive tips shop bonus potential benefits br Floyd's 99 Barbershop is a cutting-edge (more...)
Company: Floyd's 99 Barbershop
Location: Auburn Hills
Posted on: 03/3/2021

Remote Pharmacy Service Manager
Description: A healthcare and retail pharmacy company is searching for a person to fill their position for a Remote
Company: VirtualVocations
Location: Sterling Heights
Posted on: 03/3/2021

Assistant Salon Manager - Gateway Center
Description: Assistant Salon ManagerGot shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility,
Company: Great Clips
Location: Franklin
Posted on: 03/3/2021

RN Case Manager assignment $3,086.40/week
Description: Medely empowers healthcare professionals like you to find assignments where you'll have consistency for a month or more, build relationships,
Company: Medely Inc
Location: Detroit
Posted on: 03/3/2021

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Southfield RSS job feeds