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Network Engineer - IT Support Specialist

Company: Confidential
Location: Southfield
Posted on: January 21, 2023

Job Description:

Job description

Network / IT Support Specialist

Job Description

We are a well established MSP/IT Value Added Reseller in Michigan for the last 30 plus years. We are hiring Network/IT Support Specialist for our expanding MSP business. Qualified candidate must be highly proficient in configuring, installing, troubleshooting and supporting small to medium business networks. You must have in-depth knowledge of Windows Server OS, VMware ESXi Hypervisor and Server Virtualization. Ideal candidate must be able to independently setup and troubleshoot Domain Servers and Virtual Machines. In addition you must have hands-on experience in configuring and troubleshooting IT hardware, i.e. Switches, Routers, Firewalls, Access Points, VPNs, Printers, Scanners, Desktop and Laptop computers.

Responsibilities

Remote/Onsite Trouble Shooting and Customer Support
Install and Maintain IT Infrastructure at Customer Sites
Setup and Configure Windows Servers/Virtual Networks
Set up and configure Firewalls, VPNs & Routers
Configure, install, update and troubleshoot office applications
Maintain and troubleshoot LAN/WAN equipment (e.g. Switched, routers, firewalls, VPNs and access points)
Manage security options and software in computers and networks to maintain privacy and protection from attacks
Troubleshoot system failures or bugs and provide solutions to restore functionality
High reliability and punctuality is a must for this job

Skills

High reliability and punctuality
Proven experience as Tier-III IT Support or similar role
Expert Level Experience with Windows Server & VMWare ESXi
Thorough knowledge of computer systems and IT components
Excellent skills in security, Firewall Setup and data privacy principles
Hands-on Experience configuring Major Brand Switches & Firewalls
Expert level troubleshooting skills
Very good communication abilities

Job Type: Full-time

Keywords: Confidential, Southfield , Network Engineer - IT Support Specialist, Engineering , Southfield, Michigan

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