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Network Engineer

Company: Secure-24
Location: Southfield
Posted on: January 8, 2021

Job Description:

**Will need to on-site at customer location in Plymouth MI 3 days a week (pandemic regulations will determine when that would start-remote for now) Engineering Services Follow network architecture and network deployment standards, following compliance requirements and industry best practices.

  • Interface with Client Architects, Network Engineers, Pre-Sales, Project Managers and Client Partners to provide excellent engineering and architecture services throughout the customer service lifecycle.
  • Collaborate with Backbone, Infrastructure, and Security Engineering to ensure their standards are upheld on devices.
  • Implement & Support dedicated customer environment.
  • Escalation point Network Support issues.
  • Continue to learn advanced network technologies.
  • Help maintain the integrity of the network
  • Ensure SLA's are met via uptime & restoration activities.
  • Handle customer requests in a professional and expedient matter.
  • Interface with customers to do discovery, and plan the deployment per Secure-24 standards.
  • Participate in an on-call rotation for the time when engineering is not on-shift. Team Focus
    • Remains on the forefront of emerging industry practices and technologies.
    • Provides recommendations on changes and design enhancements to improve reliability, security, processes, and performance.
    • Takes responsibility for meeting commitments; desire to succeed and has a history of meeting solutions by deadline.
    • Builds respectful relationships with team members; consistently acknowledges and appreciates each member's contributions.
    • Provides quality customer service above else; ensures an understanding between customer and Secure-24 and helps provide workable solutions.
    • Keeps track of lessons learned and shares those lessons with team members.
    • Grows professionally and personally; eager to acquire new knowledge while promoting Secure-24's values and culture.Qualifications:
      • Bachelor's degree Computer Science or Information Technology or similar experience. Usual candidates have more than 3+ years of experience in networking discipline.
      • Ability to effectively communicate network concepts and network challenges to both technical and non-technical people.
      • Experience with Cisco required-key devices used are Catalyst, ISE, ASE and Firepower.
      • Knowledge of network best practices and Cisco validated designs.
      • CCNP (or equivalent) preferred.
      • Ability to work under pressure in a fast-paced work environment.
      • Understanding of enterprise and/or datacenter applications (Microsoft AD, LDAP, DNS, SMTP).

Keywords: Secure-24, Southfield , Network Engineer, Engineering , Southfield, Michigan

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