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Aftermarket Sales Engineer - CV Friction

Company: DRiV Incorporated
Location: Southfield
Posted on: September 16, 2020

Job Description:

DRiV Motorparts is a world leader in the international automotive aftermarket built from the combined strengths of Tenneco, Federal-Mogul and --hlins with 31 of the best known and respected aftermarket brands, including 14 brands 100 years or older. Our colleagues throughout 25 countries around the world work as one team, driving advancements that help our customers get the most from every vehicle, every ride, every race and every journey.--We are looking for an Aftermarket Sales Engineer - CV Friction. The Aftermarket Sales Engineer is a highly technical resource to manage and support our aftermarket Commercial Vehicle Friction sales and services. This position is responsible for the direct support of our existing and future clients. The Aftermarket Sales Engineer will work closely with customers to determine their needs and support the entire aftermarket sales process from initial contact through invoicing. The purpose of this job is to develop brand loyalty among current and new fleet and shop customer's, so they seek out DRiV products when making purchasing decisions. The Aftermarket Sales Engineer must be able to earn the trust and respect by establishing themselves as a trusted advisor (Technical & Business) and reliably delivering on commitments. You will maximize growth by demonstrating the value of the DRiV CV friction portfolio, coordinating efforts to execute business plans flawlessly, and transforming account insights into innovative ideas for tomorrow.--This Aftermarket Sales Engineer - CV Friction will be a valued member of the Sales department where we strive to promote from within wherever possible; therefore, opportunities for advancement are strong.--The team is ready to act immediately on those candidates who are the best fit for the role.--You'll first hear from someone in Talent Acquisition to schedule a phone screen, and then the next step will be a personal interview with our Hiring Manager.--We pride ourselves on moving through processes quickly, and you can be sure of transparency and prompt communication throughout.----RESPONSIBILITIES:--Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.Provides product, service, or equipment technical and engineering information by answering questions and requests.Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.Prepares cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel.Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.Submits orders by conferring with technical support staff and costingengineering changes.Develops customer's staff by providing technical information and training.Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action. and implementing directives.Contributes to team effort by accomplishing related results as needed.Generates new business and leads on an ongoing basis.Works with customers to create solutions and ensure a smooth sales process.Works to find new sales leads through business directories, client referrals, etc.Collects sales data to track effectiveness of outreach efforts and changes approach to improve results.Answers phone calls and emails from current and prospective client about products, installation, pricing, and lead times in a manner that adheres to sales practices and supports clear communication.Understands and communicates incentive programs/offerings to customers, when appropriate.Prepares reports of business transactions and keeps expense accounts.Enters new customer data and other sales data for customers into sales and engineering computer database.Works collaboratively in a team environment with a spirit of cooperation.EDUCATION:--Bachelor's degree in Engineering preferred or Technical Degree with equivalent professional experience--SKILLS & EXPERIENCE:--Excellent communication & organizational skills to work with customers, manage projects and build good relationships.Ability to multi-task & adapt to changing priorities.Self-motivated, personable and comfortable communicating.2-5 years of experience managing technical sales efforts with success preferably in the Aftermarket Friction industryExcellent knowledge of mechanical/electrical technical applicationsWillingness and ability to travel up to 70% of the time.--Creativity to approach sales and build customer relationships in groundbreaking new waysExcellent written and oral communication skillsPrevious experience in business-to-business (B2B) salesSolid experience in your products' industryExcellent organizational skills and a keen eye for detailComputer proficiency and the ability to accurately enter data and generate reportsNegotiation and social problem-solving skillsComputing skills:Microsoft PowerPoint & ExcelReporting & Data AnalyticsMicrosoft Power BIAble to read and interpret data, communicate insights to customers, and identify growth opportunitiesStrong presentation and leadership skillSelf-starter, can work effectively independently as well as collaborate within a team5+ years in automotive aftermarket industry preferredBusiness, finance, accounts payable knowledge preferredCRM (such as Salesforce, C4C) experience preferred

Keywords: DRiV Incorporated, Southfield , Aftermarket Sales Engineer - CV Friction, Engineering , Southfield, Michigan

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