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ServiceNow Admin/Developer

Company: Nelson Frank
Location: Southfield
Posted on: February 15, 2020

Job Description:

Job Description The ServiceNow Administrator is responsible for all aspects of administration, maintenance, updates, and configurations of the ServiceNow platform. With this role, you will be working with the design and implementation of ServiceNow modules while doing daily work of requirements gathering, integrations and testing. With this role you will be responsible for working with the interal users of the company to create and modify process workflows, reporting, and developing knowledge articles. This role is a full time role, working on-site daily. Role & Responsibilities Daily administration of the ServiceNow platform (this includes, updates, configuration, and maintenance) Gather business requirements as it relates to the ServiceNow platform Daily work in development, configuration, and workflow administration Provide technical analysis to problems and developing solutions to resolve Run training and demonstrations with technical team as needed Assist with testing with new module implementations Skills & Qualifications Certified ServiceNow Administrator At least 3-4 years experience with ServiceNow Administration Proficient ITSM knowledge and experience required Prior experience with Discovery, Orchestration, CMDB and other ITOM related modules is preferred Integration experience from other tools 3 years experience developing using SOAP, REST, etc. Proficiency in Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management preferred Bachelor's Degree in Computer Science or Information Technology is preferred - provided by Dice

Keywords: Nelson Frank, Southfield , ServiceNow Admin/Developer, Administration, Clerical , Southfield, Michigan

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