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Administrative Assistant, Southfield

Company: Henry Ford Health System
Location: Southfield
Posted on: February 11, 2020

Job Description:

GENERAL SUMMARYPerforms duties related to HFO office sales, to include spreadsheets, stores totals, and reconciling discrepancies.PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Handles phone calls, transferring calls appropriately, taking messages, and respondingto e-mails and patient complaints
  • Performs front desk duties to include greeting customers and accepting deliveries
  • Complete spreadsheets, check store totals, and reconcile discrepancies; preparemonthly folders
  • Performs point of sale responsibilities, including preparing a summary for all stores;separate cash from insurance, print MOS issues (printer, fax, etc.) and copy for IT, pullproblem orders for the Billing DepartmentPerforms cash reconciliations
  • Handles US and internal mail for a specific store.
  • Sorts interoffice mail, separating cashreconciliations, coupons, day sheets, and supporting documents; process and storecoupons
  • Enters the schedules for all Optometrists
  • Completes specified duties surrounding inventory. Orders supplies for the office
  • Responsible for daily and monthly reporting and analysis for all offices as required byDirector of Finance and Vice President.
  • Prepare analysis of discounting for all Satellite offices for discussion with Director ofSatellite Operations and Satellite Office ManagersMaintain insurance and patient collection database in Access.
  • Produce and mail allletters.
  • Ensure database is kept current.
  • Prepare monthly reporting and reconciliation for all lens and contact lens products.
  • Oversee all inventory cycle counts and variance analysis for all satellite offices.
  • Reviewvariance explanations.
  • Assist with Payroll functions as needed.Prepare bi-monthly reporting for POS adjustments and Outstanding Receivables
  • Enter patient refund transactions into PeopleSoft.
  • Maintain Access database and prepare reporting for all offices related to SpecialTesting and Services.
  • Perform other duties as required EDUCATION & EXPERIENCE
    • Requires a high school diploma or GED.
    • Associate degree or Bachelor's degree preferred.
    • Requires previous clerical and/or retail experience.
    • Optical experience preferred.WORKING CONDITIONS
      • Works in a retail office environment with minimal exposure to noise, dust, or extremetemperatures. OverviewHenry Ford Health System, one of the largest and most comprehensive integrated U.S. healthcare systems, is a national leader in clinical care, research and education. The system includesthe 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a healthinsurance and wellness company), Henry Ford Physician Network, a 150-site ambulatorynetwork and many other health-related entities throughout southeast Michigan, providing afull continuum of care. In 2015, Henry Ford provided $299 million in uncompensated care.The health system also is a major economic driver in Michigan and employs more than 24,600employees. Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient. Thehealth system is led by President and CEO Wright Lassiter III. To learn more, it's offering a new medical option, helping you make healthier lifestyle choices ormaking the employee enrollment selection experience easier, it's all about choice. HenryFord Health System has a new approach for its employee benefits program - My ChoiceRewards. My Choice Rewards is a program as diverse as the people it serves. There aredozens of options for all of our employees including compensation, benefits, work/life balanceand learning - options that enhance your career and add value to your personal life. As anemployee you are provided access to Retirement Programs, an Employee Assistance Program(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action EmployerEqual Employment Opportunity / Affirmative Action Employer Henry Ford Health System iscommitted to the hiring, advancement and fair treatment of all individuals without regard torace, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,weight, marital status, family status, gender identity, sexual orientation, and genetic information,or any other protected status in accordance with applicable federal and state laws.

Keywords: Henry Ford Health System, Southfield , Administrative Assistant, Southfield, Administration, Clerical , Southfield, Michigan

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