Retail Floor Ready Associate, Somerset Collection - Full Time
Company: Macys
Location: Troy
Posted on: April 19, 2024
Job Description:
About: Macy's is proudly America's Department Store. There's a
reason we've been around for 160 years. Customers come to us for
fashion, value and celebration. Macy's is also known for giving
back to our communities. The magic of Macy's ultimately comes alive
in our stores, and our store colleagues are the ones making it
happen. They provide outstanding customer service, create a
memorable shopping experience, and drive sales results. A store
position at Macy's (seasonal, part-time, or full-time) is the
perfect way to explore the world of retail. Some of Macy's top
executives started their careers as part-time retail sales
associates. Our store positions are ideal for forming
relationships, building teams, and developing leadership skills to
grow your career at Macy's. Macy's stores are ideal for building
capability in creating partnerships, building teams, and developing
the leaders of tomorrow. Macy's is the "Academy" for retail
careers. Store colleague position (whether it's a seasonal job,
part-time retail job, or a full-time career) is the perfect way to
launch a career in the world of retail. Many of Macy's top
executives started their careers in part-time retail sales roles,
or as recent college graduates into our development programs in the
various functions at Macy's. Job Overview: The Floor Ready
Colleague is responsible for checking all receipts entering the
building for vendor noncompliance. Perform other duties as needed.
Essential Functions:
- Provide an exceptional customer shopping experience by ensuring
both the in store and online customer are always the priority
- Service the customer in a helpful and friendly manner including
POS transactions, loyalty enrollment, and helping them to find what
they are looking for
- Collaborate with Managers, Leads and Colleagues throughout the
store to deliver a clean, neat and easy-to-shop store environment;
maintain sales floor and fitting room recovery standards
- Support Omni Channel initiatives and be open to learning new
technology
- Maintain a working knowledge of the Floor Ready Best
Practice
- Review vendor boxes for non-compliance issues; submit charges
accordingly using the MC9090 RF Handheld
- Perform floor audits on merchandise that was not opened or may
have been missed on the receiving dock
- Take photos and communicate any issues outside the scope of the
designated audits via phone, email to the Store Operations Analyst
and review on weekly team conference calls.
- Understand receiving and processing team functions to better
communicate vendor issues that need to be addressed; partner with
the processing team to resolve audit findings
- Communicate with OVM or CSX on any merchandise or system
issues
- Adhere to Asset Protection and inventory control and compliance
procedures
- Ensure that shortage prevention initiatives are executed
- Dependable attendance and punctuality Qualifications and
Competencies:
- No Education or Experience Required
- Strong interpersonal skills with proven ability to communicate
and share information with diverse groups of customers and
peers.
- Resourceful and able to adapt quickly to changing
priorities
- Resourceful self-starter, works well independently as well as
part of a team, and able to adapt quickly to changing
priorities
- Ability to work a flexible schedule with retail hours,
including day, evening, weekends, and/or holidays Physical
Requirements:
- Position requires prolonged periods of standing/walking around
store or department
- May involve reaching, crouching, kneeling, stooping, color
vision and climbing ladders
- Frequent use of computers and other technology necessary to
perform job duties, including handheld electronic equipment.
- Frequently lift/move up to 50lbs STORES00 This position may be
eligible for performance-based incentives/bonuses. Benefits include
401k, medical/vision/dental/life/disability insurance options, PTO
accruals, Holidays, and more. Eligibility requirements may apply
based on location, job level, classification, and length of
employment. Additional benefit details are available at .
Keywords: Macys, Southfield , Retail Floor Ready Associate, Somerset Collection - Full Time, Accounting, Auditing , Troy, Michigan
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