Collections Specialist
Company: GFL Environmental Inc.
Location: Southfield
Posted on: May 11, 2022
|
|
Job Description:
GFL Environmental is looking for a Collections Specialist to
join our team based out of Southfield, Michigan The Collections
Specialist will be responsible for performing, administering, and
coordinating all collection functions to reduce the aging of client
A/R through review, analysis, and communication with clients. This
is a hands-on position that involves communicating with clients and
employees. Key Responsibilities: Daily collection inbound and
outbound calls - target of 85 outbound calls per day Contact
customers regarding overdue accounts between 30 - 120 days past due
and determine reasons for non-payment Perform account
reconciliations Monitor customer accounts for non-payment, late
payment and other irregularities Research and/or investigate
historical data, resolve payment discrepancies and provide backups
to customers Respond to customer questions and requests and resolve
those questions/issues Process credit card payments Researches
charge backs and returned checks Stratify collection activities to
maximize cash receipts Issue overdue letters to overdue accounts
Use skip tracing techniques to locate customers Issue credit hold
notifications Recommend that accounts be shifted to a collection
agency Recommend bad debt write-offs Negotiate settlements Overcome
stall tactics and objection by suggesting different options for
debt payment Knowledge, Skills and Competencies: 2 years of
collection experience High school diploma or equivalent required
Must be able to work a flexible schedule Self-starter with the
ability to manage multiple tasks and meet deadlines Proven
interpersonal, organizational, analytical and problem solving
skills Strong communication with outstanding phone etiquette and
interpersonal skills Able to work efficiently as a part of a team
as well as independently Possess strong logic, able to take
initiative and negotiate We thank you for your interest. Only those
selected for an interview will be contacted. GFL Environmental,
Inc. is an equal employment opportunity employer. As such, the
Company offers equal employment opportunities without regard to
race, color, religion, creed, sex (including pregnancy), age,
marital status, sexual orientation, national origin, genetic
information, or any other characteristic protected by applicable
discrimination laws. Furthermore, no employee of the Company may
discriminate against any applicant or fellow employee on the basis
of a disability or veteran/military status.
Keywords: GFL Environmental Inc., Southfield , Collections Specialist, Accounting, Auditing , Southfield, Michigan
Click
here to apply!
|