Senior Business Analyst, Enterprise Shared Services Team
Company: Credit Acceptance
Location: Southfield
Posted on: May 5, 2022
Job Description:
Credit Acceptance is proud to be an award-winning company with
local and national workplace recognition in multiple categories!
Our world-class culture is shaped by dedicated Team Members who
share a drive to succeed as professionals and together as a
company. A great product, amazing people and our stable financial
history have made us one of the largest used car finance companies
nationally.Our IT and Analytics Team Members utilize the latest
technology to develop, monitor, and maintain complex practices that
help optimize our success. Our Team Members value being challenged,
are encouraged to express their ideas, and have the flexibility to
enjoy work life balance. We build intrinsic value by partnering
with all functions of our business to support their success and
make strategic business decisions. We focus on professional
development and continuous improvement while enjoying a casual work
environment and Great Place to Work culture!As a Senior Business
Analyst, you will maintain an understanding of the system in order
to act as a liaison between IT and the business, you will
understand your system and the business; identify deficiencies and
offer suggestions to improve it. You will gather requirements of
high complexity, partner with developers and test analyst, and test
features to ensure they meet user requirements. You will coach and
mentor less senior team members.This Senior Business Analyst will
be on our Enterprise Shared Services TeamOutcomes and
Activities:
- Gather requirements from business users and record them clearly
in a format useful to developers and test analyst.
- Work collaboratively with PMO, Product, Stakeholders and IT
team member to achieve objectives.
- Maintain application backlog that clearly describes tasks. Keep
the backlog clean.
- Partner with developers to achieve great application
performance.
- Test new features and code to be sure they meet business
requirements.
- Show insight; know your application design & data; offer
simple, provide alternative working solutions.
- Analyses the risk and impact to the business, recommends
changes.
- Recognizes scope, timeline, and budget risks.
- Apply team coding, documenting and testing standards and
recommend process improvement.
- Recognize upstream and downstream impacts; communicate
effectively both verbally and in writing.
- Understand the business process your application supports.
- Improve your application and team processes.
- Decrease incidents and increase up-time of your
application.
- Monitors the health of the teams, recognizes and act on
coaching opportunities to increase team health.
Competencies: The following items detail how you will be successful
in this role.
- Elicitation Techniques: Engage PMO, Product and stakeholders
from multiple departments to build a shared understanding of the
opportunity.
- Facilitation Techniques: Organize, support and/or conduct
workshops, meetings, presentations specific to the objectives of
each, problem to be solve, and needs of the audience.
- Impact Analysis: Understand the rationale behind and how
changes impact the enterprise and/or applications and across the
technical ecosystem.
- Requirements Management: Plan, execute, monitor, and control
any or all of the work associated with requirements elicitation and
collaboration, requirements analysis and design, and requirements
life cycle management.
- Solution Design: Ability to translate high level requirements
to create and implement designs that meet the needs of the
customer, are technically sound, maintainable and cost effective.
Ability to identify missing or ambiguous requirements. Ability to
design at both high and low levels of abstraction, understand
complex requirements and translate into understandable solutions.
Ability to accurately estimate based on requirements.
- Technical Domain: Have an understanding of the technical
domain, including the application architecture, design and data of
the application they support and systems to which it
interfaces.
Requirements:
- Bachelor's degree
- Minimum of 5 years; experience in Business Analyst or related
role
- Excellent oral and written communications skills
- Experience documenting user requirements (e.g., maintenance
request or SOW)
- Experience with requirement gathering, modeling, and testing of
system integration ( e.g., APIs, Web Services)
- Familiar with REST interfaces (POST, GET, Postman)
- Understanding of basic HTML elements
- QA Testing experience
- Business Process Reengineering experience in Finance
Industry
- Willingness to participate in an on-call rotation
- Experience leading 2+ end-to-end project implementations as a
BA
- Basic knowledge of web technology
Preferred Experience:
- Experience with System Development Life Cycle (SDLC)
- Familiarity with the use of Agile principles and Scrum
methodology
- Prototyping / Screen Mockup or experience with design tools
such as Balsamic, Proto IO or Draw IO
- Creating/ updating Flow charts and sequence diagrams
- Experience capturing requirements for web applications
- Ability to write basic database queries (SQL) and understand
data patterns
- Basic understanding of Java technologies
- Respond promptly and effectively to problems, projects, and
tasks
- Be organized, with ability to multi-task and prioritize
multiple requests
- Convey complex information in a timely and easily understood
way to all levels of the organization
- Demonstrate insight; make recommendations as opportunities
arise
- Be self-driven, motivated to help, and able to perform with
moderate supervision
- Maintain customer focus; keep the customer's and company's best
interest in mind
- Work well with abstract concepts. Be analytical. Solve
problemsTargeted Compensation: $90,000 -
$111,000INDCSLP#zip#LI-RemoteOur Company Values:To be successful in
this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on
solutions
- Respectful by collaborating and actively listening
- Insightful by cultivating innovation, accumulating business and
role specific knowledge, demonstrating self-awareness and making
quality decisions
- Direct by effectively communicating and conveying courage
- Earnest by taking accountability, applying feedback and
effectively planning and priority settingExpectations:
- Remain compliant with our policies processes and legal
guidelines
- All other duties as assigned
- Attendance as required by departmentAdvice!We understand that
your career search may look different than others. Our hiring team
wants to make sure that this would be a fit not just for us, but
for you long term. If you are actively looking or starting to
explore new opportunities, send us your application!
P.S.We have great details around our stats, success, history and
more. We're proud of our culture and are happy to share why - let's
talk!Required degrees must have been earned at institutions of
Higher Education which are accredited by the Council for Higher
Education Accreditation or equivalent.Credit Acceptance is
dedicated to providing an inclusive environment for all. We are
proud to be an Equal Opportunity Employer and value a culturally
diverse workforce. We believe in ensuring all team members
demonstrate mutual respect for one another. All qualified
applicants will receive consideration for employment without regard
to protected characteristics like age, race, color, religion, sex,
sexual orientation, gender identity, national origin, veteran or
disability status.California Residents: Please click here for the
California Consumer Privacy Act (CCPA) notice regarding the
personal information Credit Acceptance may collect from you.
Keywords: Credit Acceptance, Southfield , Senior Business Analyst, Enterprise Shared Services Team, Accounting, Auditing , Southfield, Michigan
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